Customer Support Advisor

Milton Keynes (Hybrid – 2-3 days in the Office)

£22,000 to £25,000 DOE

Full Time, Monday to Friday

My client is a highly innovative company who strives to help organisations create cultures where every voice matters, and every person can realise their full potential. They are looking for a Customer Service Advisor to provide a first class, efficient & professional support service, maintaining the high levels of client satisfaction.

Key Responsibilities:

• Dealing with client queries via email and telephone
• Responding to client queries and taking ownership of any issues
• Completing administrative tasks via their website and portal
• Ensuring all queries and support tickets are responded to within the SLA

Key Requirements:

• Able to demonstrate experience within a customer support role
• Tech savvy with good level of Excel
• Excellent attention to detail
• Super organised with a strong attention to detail

About You:

• Deliver the Wow factor
• Ready to go above and beyond
• Aiming to be the very best you can be

Benefits

• Hybrid working
• Investment in your training
• Private Health Insurance
• Share Options

WE WOULD PREFER YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northampton’s leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.

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