Recruitment consultancy serving Milton Keynes & Northamptonshire

Welcome to Ascendant Recruitment ...deliberately different

When it comes to choosing a recruitment consultancy, you will want to work with a company who has your best interests at heart, who truly understands your needs and will work tirelessly on your behalf. A consultancy who returns your calls, always keeps you updated and creates new opportunities. At Ascendant Recruitment, we use our insight and expertise to provide a service that is deliberately different.

Since we started in 2003, we have established a reputation as a leading recruitment agency for Milton Keynes, Northampton and the surrounding areas. To find out how we can help you, please get in touch!

Featured jobs View All

Technical Sales Executive
£28000 - £32000

The Technical Sales Executive will be responsible for the on-going development of high-profile accounts and securing new business. This includes but is not limited to: Identify all key decision makers and influencers and maintain an up-to-date Customer organisation chart Establish outstanding Customer relationships that will increase business across all areas of the Customers business through project and pre-project discussions, site visits, support communications and the sales negotiation process Identify and secure opportunities within new departments and new Customers Identify opportunities for the use of new technology/improved use of technology within the account Complete regular on-site reviews with the key contacts to review performance, identify new opportunities, and manage changes or risks within the account Understand and define Customer objectives and continually qualify their needs through communicating with and meeting with contacts at all levels Write and propose successful and insightful Customer plans that have wide-spread Customer buy-in, to the Commercial Director on a quarterly basis Execute Customer plans in agreement with the Commercial Director Deliver accurate monthly forecasting and Customer business updates Identify and propose resolutions to Customer problems and concerns Understand the needs of your Customers and the markets in which they operate Write proposals to a high standard that effectively communicate the benefits of the solution and the value-add within Record all Customer communication and visit reporting on the Company database Maintain a consistent and open dialog with peers and ensure effective communication of Customer needs to internal personnel Attend organised events relating to Customers and their markets where attendance will be both beneficial and enable increased visibility and value add to the Key Customers Candidates must be able to demonstrate the following skills and attributes: 3 years proven experience in a successful Technical Sales role Ability to prioritise and work under pressure with good time management Professional appearance and the social skills necessary to deal with a range of Customer management levels Effective communication and Customer service skills Excellent presentation and negotiation skills and an ability to think on their feet Ability to develop and maintain their own product knowledge Full clean UK driving licence The role is office based one day per week and requires regular travel within the UK. Some overseas travel. Contractual hours of work will be 8:30am to 5:00pm Monday to Thursday with 30 minutes for lunch each day and on Fridays 8:30am to 2:30pm with 30 minutes for lunch totaling a basic 37.5 hour week. Package: Base salary £28,000-£32,000 (OTE YR1 £33,000-£38,000) Uncapped bonus Company Car Company Pension Scheme

Administration Assistant
£17000 - £19000

I have a fantastic opportunity for an experienced administrator to join a small team in Northampton. My client is looking for someone with at least 3 years experience working within a fast paced office, dealing with order processing, office administration and customer service. You will be working within a great team for a well know automotive company so if you have an automotive background that would be a huge advantage but not a necessity! If you are looking for a new opportunity then please apply today, this role is due to start within 4 weeks. Due to the large number of applications received, sadly I will not be able to respond to applications individually. If you have not heard from me within 3 days, then I have not been able to progress with your application on this occasion. Please do keep your eye on our website for future roles which you may find of interest

Temporary Staff
8 per hour

Have you just returned from travelling? Are you looking to earn some income whilst looking for a permanent role? Do you need someone to help you start earning money?   If you have recently returned from travelling and are looking for some work ASAP, we would love to hear from you! Whether you are looking for a temporary to permanent role or whether you are just looking for some temporary work whilst waiting for the right permanent opportunity, please apply! We are always looking for hard working administrators as well as individuals with a passion for customer care. We currently have several clients looking for temporary staff who posses the below skill sets to join their exisiting teams; Administration Customer service Excel Data entry Due to the high number of quality roles we are working upon, we may not be able to call you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible, and if you are shortlisted by our client we will call you within 48 hours. If you do not receive a call please do not be despondent, typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!  

Recruitment Consultant
Basic plus comission

Are you a proven sales person? Are you hungry to succeed? Are you looking for the next step in your sales career? We are looking for good sales people! We need people with a passion for winning new business as well as the desire to meet clients and candidates needs... If you are looking for a career within recruitment, we would like to hear from you! This role will require you to consistently deliver a first class service to both candidates and clients whilst also winning new business and driving the company forwards. Cold calling Winning new business Ensuring that candidate and clients expectations are both managed and exceeded Benefits include; High earning potential Being a part of a growing company Working with people who care about what they do Uncapped commission Here at Ascendant, caring for our candidates and clients is a vocation, not just a job! If you are a proven business winner and really care for people's needs, we would like to hear from you! Due to the high number of quality roles we are working upon, we may not be able to call you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible, and if you are shortlisted by our client we will call you within 48 hours. If you do not receive a call please do not be despondent, typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Latest Insights

Make sure you avoid these Christmas party mistakes

December is upon us again which means tis the season to be jolly, so its time to get decked out in your best outfit and attend the staff Christmas party to celebrate a year of hard work. However most of us know of a party horror story, where the combination of booze and festive spirit has led some employees to go a little overboard. So read our handy guide and make sure you avoid these party season pitfalls: Too much booze Without a doubt, excessive alcohol consumption is the number one reason for embarrassing party behaviour. From arguing with colleagues to making inappropriate comments and even full-blown brawls, alcohol is involved in almost every party mistake going. So how do you ensure youre not the subject of the office gossip for the next year? Dont turn up drunk: Moderation is key at the works do, so turning up smashed before the event has really started is a definite no-no. You might think your boozy arrival counts as getting in the spirit but its likely your co-workers and, most seriously, your boss will be less than impressed. Moderate throughout the evening: Temptation is rife at the work party; there may be a free bar, exotic cocktails youve never tried or shots being offered around. Unfortunately these temptations can take you from sober to roaring drunk in no time, especially if you only drink moderately for the rest of the year. So make sure you take it easy by alternating alcoholic drinks with water and not mixing your drinks. That way youll be less likely to wake up with that feeling of dread in the morning. Make sure you eat properly: Heavy boozing is never good, but heavy boozing on an empty stomach is a recipe for disaster. So make sure you eat something before you turn up at the party, even if a meal or buffet is part of your evening. Christmas bashes often have a long gap between the party starting and the food being served, and you may be so engrossed in conversation you miss the majority of the buffet. At least if you have a hearty snack before you arrive youve got something to soak up all that festive drink. Inappropriate dress That dress with the plunging neckline or comedy outfit might seem like a good idea at first. After all, its Christmas right? Wrong. It may be festive and fun but the office party is still a business occasion, so if in doubt think professional rather than flirty. If you get it wrong, you might find you leave a lasting impression on your workmates for all the wrong reasons! If youre unsure, ask the organiser what the dress code is, find out from your colleagues what they are planning to wear or simply be low-key in your choice of outfit. Tactless talk This links nicely to point one, as too much booze can often be a major factor in tactless talk. Think complaining about your boss or colleagues, making inappropriate jokes or comments and spreading office gossip. The staff party should be treated as a chance to get to know your colleagues better and improve future working relationships, but try to keep the work chat to a minimum. Theres a time and a place to discuss clients, profit figures and sales and thats when youre back at work; you dont want to bore people before youve really got to know them. So take our party tips on board and youll be able to enjoy your festive shindig, safe in the knowledge that you wont be the focus of office gossip the next day. The only thing left to do now is get your glad rags on, let your hair down and celebrate the last year. Merry Christmas!    

How high is customer service on your agenda?

I recently caught up with my Marketing Team after they visited the Recruiter Show in London last week. One of the key themes of the seminars was the importance of delivering excellent customer service and how this will only become increasingly important in the future. Experts predict that the customer experience will be the biggest influence on customer spend by 2020. If your business is to grow and thrive, its a good idea to put the experience of your customer at the top of your agenda (it will certainly continue to be a key focus for my own business over the coming year).

The reality of an unhappy customer

If your customer isnt happy with your service, theres a very high chance theyll never tell you about it - theyll simply leave and never come back. However, while they might not tell YOU they are unhappy, theres a good chance theyll tell their colleagues, friends and family about their poor experience (for every customer complaint you receive there are another 26 customers who have remained silent). On average, a dissatisfied customer will tell between 9-15 people about their negative experience, so not only could you lose your existing customers, you could lose potential customers too.

Customer is king

When you look after your customers the rewards can be huge. Companies who score full marks from their customers are six times more likely to receive repeat business than those who dont. (Telefaction Data Research). It also costs 6-7 times more to acquire a new customer than retain an existing one (Bain & Company) so its well worth investing time into delighting your customers. Offering a first-class customer experience will not only increase your chances of keeping your existing customers, it will also mean they are more likely to refer and recommend you to their contacts, creating a snowball effect.

The future

We live in an age where our customers know more and expect more. With the power of social media and an abundance of review sites, our customers have information at their fingertips, meaning theyre more informed than ever before. Over the coming years it will become increasingly important to offer a more personalised service, tailored to your customers needs.

Improving your customers experience

Spending time on improving your customer experience could be hugely beneficial in the long run. Here are some top tips on how you can do this: 1. Ask your customers for feedback: The best way to find out how to improve your customer experience is to ask them! You can do this through running regular surveys as well as asking for anecdotal feedback. This could potentially lead to some customer complaints but if you know about them, you can address them! 2. Communicate: Once youve addressed any issues or complaints, its a good idea to communicate your actions back to your customers so they know their feedback is being taken seriously. Engaging in a two-way conversation with your customer is more likely to result in them feeling a connection with your product or service. 3. Encourage ongoing feedback: Many businesses are now using transparent methods where customers can read reviews of their service at a glance. Incorporating a review feature such as Trustpilot into your website and encouraging your customers to leave feedback on your social media channels will help inspire trust in your current and future customers.You may find that you occasionally receive negative feedback but if you monitor, respond to these comments and take action, youll show your customers that you care. In short, customer service has never been more important. If you want your business to stay ahead of the game, its a good idea to invest time in anticipating the needs of your future customers and adapting your service accordingly. By continuing to monitor and improve the experience you give your customers, youll be in an excellent position to grow your business.


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