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Temp of the Month

 

In November 2016 Ascendant Recruitment launched our very own Temp of the Month competition to show our appreciation for the valuable contribution made by our temporary workers. Their dedication and flexibility allows us to help our clients with their office requirements, often at extremely short notice! 

We expect all of our temporary workers to be hardworking and reliable. However, each month we're inviting our clients to nominate any temp who has gone above and beyond or exceeded their expectations in some way. Out of these we're choosing one winner and giving them a £20 Amazon voucher to say thank you! Each month we'll be publishing the winners here!

 

March 2018

Congratulations to Tommy Broxham the latest winner of our Temp of the Month award.

He was nominated for his continuing outstanding performance.

This was his last chance to win Temp of the month as he since been made a full time permanent employee!

How do you feel about winning temp of the month?

Overjoyed and brilliant.

 

What do you like about the company you’re working for?

Everything, people are great and helpful

 

What do you enjoy about your current role?

Variety, every day something is different and the banter.

 

How would you describe your experience of temping with Ascendant Recruitment?

Great, helpful and honest. No problem.

 

How will you spend your £20 Amazon voucher?

Don’t know, my wife will get hold of it!

 

Tommy received an Amazon voucher and our thanks for all his hard work and from everyone in Ascendant Recruitment we wish him all best in his new career!

 

June 2017

In June we had double winners for our Temp of the Month competition. Laura Stevens and Emma Wilson have been working for different departments of the same company and both impressed their managers Diane and Stephanie with their strong work ethic and willingness to get stuck into a variety of different tasks. They each win an Amazon voucher.

We caught up with both of them to find out more about this and their experience of temping with Ascendant Recruitment.

How do you feel about winning Temp of the Month?

Laura:I feel absolutely honoured to win Temp of the Month’

Emma: ‘Surprised – I’m only doing my job!’

 

What do you like about the company you’re working for?

Laura:I like it, mostly for the freedom to expand, develop and grow in a business environment. The company has given me so many opportunities that could not be found in such a short time through any other company.’

Emma: ‘The people, the work and the perks.’

 

What do you enjoy about your current role?

Laura: ‘I love working with people, internally and externally. Training, educating and giving advice is what I love doing!’

Emma: ‘It’s giving me experience of an office environment, showing me how a legal team works and it plays to my strengths.’

 

How would you describe your experience of temping with Ascendant Recruitment?

Laura: ‘Perfect! Never had any issues whether this be support, financial or communication. Genuinely the best recruiters I have come across.’

Emma: ‘Better than I had imagined, the people have been so welcoming and appreciative.’

 

How will you spend your Amazon voucher?

Laura: I’m going to save it for a rainy day or until I decide on an impulse purchase!

Emma: ‘I’m going to buy a candle.’

From L-R, top row: Diane Kent, James Cooke and Stephanie Lawson

Front row: Laura Stevens, Emma Wilson

May 2017

Congratulations to Rachel Millard who won our Temp of the Month award for May. 

Rachel’s line manager Tess gave the following glowing feedback about Rachel:

‘Rachel joined our busy recruitment team at a time of significant change and stress, to take on one specific aspect of the work. She is incredibly quick on the uptake, we only have to tell her something once and she picks it up and runs with it. In addition to her main duty, she has taken on additional tasks on both an ad hoc and regular basis.

Rachel is full of initiative. Several times she has heard me on the phone and before I’ve even finished the call she has emailed me the information I will need to take the next step, or offered to take on the task I’ve been talking about.

She has a lovely manner and everyone who meets her warms to her, which reflects very well on the team and on us as an employer. Just yesterday, we had an unsolicited email from one of our most senior managers, commending Rachel for going the extra mile to be helpful to the team concerned.

We couldn’t be more pleased and think that Rachel really deserves your Temporary of the Month award.’

Well done to Rachel. She wins a well-deserved Amazon voucher to treat herself. We caught up with her to ask her how she felt about winning Temp of the Month:

How do you feel about winning temp of the month?

Initially, lied to and violated after being lured into a meeting room under false pretences!!! All jokes aside, I’m so happy to have been nominated and chosen for Temp of the Month. I can’t stop smiling!

 Why do you think you were nominated for Temp of the Month?

I brought some background knowledge with me and so have been able to apply this to the role. I’ve felt so comfortable here that I’ve had no issues with pushing myself out of my comfort zone to help where I can.

 What do you like about the company you’re working for?

At no point during my time working here have I felt like just a temp. The people are welcoming and friendly and really have a different approach to most organisations. There’s a different feeling working here. I feel very comfortable and valued.

 How will you spend your £20 Amazon voucher?

I’m not sure…I’m a bit of a craft geek so maybe something for scrapbooking (I have a scrapbook for photos from my travels).

Tell us one thing about yourself your colleagues don’t know

I hate these questions! Ummm…my little toe faces the wrong way! Apparently I talk in my sleep too – that one is news to me, not just my colleagues!

Rachel Millard with Divisional Manager David Forbes (left) and Senior Consultant James Cooke (right).

April 2017

Congratulations to Leah Finch who won our Temp of the Month award for April for her outstanding contribution.

This is what her manager Rachel had to say about why she nominated her:

“Since joining our team Leah has ‘hit the ground running’ in dealing with some very complex and challenging customer complaint cases. The quality of her written work in the form of Final Responses to our customers, which for us must be at a very high standard, is exceptional.

She is currently working within the team as if she has years of experience in complaint management, however as I understand it this is her first role of this nature. Leah is a joy to work with and I feel that I could give her challenging cases and have the reassurance that these would be managed correctly.

Leah has also been going above and beyond, putting in the extra hours to ensure that our customers receive the best service which has not been unnoticed. Leah’s support over the past few weeks has been fundamental to our team.”

March 2017

Congratulations to Neil Peters who won our Temp of the Month for March in recognition of all his hard work. Neil received a £20 Amazon gift voucher with our thanks.

Q & A with Neil

We caught up with Neil to find out what he enjoys about his role:

How do you feel about winning temp of the month?

I come to work because I enjoy work but it’s always nice to be recognised!

What do you like about the company you are working for?

There is a good balance of people and you are treated as a permanent member of staff.

What do you enjoy about your current role?

I like the variety and that I’m trusted to be left alone.

How would you describe your experience of temping with Ascendant?

Cant say anything negative, I receive quick responses.

How will you spend your £20 amazon voucher?

On a new pair of motor bike trousers.

February 2017

Congratulations to Robyn Flood-Powell who won Temp of the Month for February 2017 and received a £20 Amazon voucher to say thank you for all the hard work!

Robyn was nominated by her line manager Chris, who said: 

'She has made such a positive input to the company, she has gelled well with team and really come out of her shell which has been a  pleasure to watch. Robyn has picked up the work so quick and is very eager to learn new processes, all of her team have said how well she is doing and how it is a pleasure to work alongside her.

Robyn’s line leader has told me she is making massively improvements daily and that she has been a great student always asking the right questions not scared to ask when she is unsure. So grateful you sent Robyn here.'

Q & A with Robyn

How do you feel about winning temp of the month?

It feels good to be nominated - it's nice to be noticed.

What do you like about the company you’re working for?

Everyone's nice and it has been easy to settle in as everyone makes you feel welcome - it's a nice place to work.

What do you enjoy about your role?

It's been easy to pick up with the support of my colleagues.

How would you describe your experience of temping with Ascendant Recruitment?

I found it really good, I had an interview within a week, I couldn't have asked for any more.

How will you spend your £20 Amazon voucher?

Some new headphones.

 

January 2017

Congratulations to Glen Harwood who won Temp of the Month for January 2017. Glen received a £20 Amazon voucher with our thanks.

Glen was nominated by his manager Steve for being punctual, conscientious and a great asset to the packing / despatch area under some challenging circumstances. Here he is with Gemma Jones who heads up our Warehousing division.

Gemma Jones (Recruitment Consultant) with Glen Harwood

Q & A with Glen

What do you like about the company you’re working for?

To be honest it's one of the best companies I have worked for and they treat agency workers as equal to permanent members of staff.

What do you enjoy about your role?

It's different to what I have previously been doing. The other members of staff are teaching me quite a lot.

How would you describe your experience of temping with Ascendant Recruitment?

I have had no problems at all! Brilliant!

How will you spend your £20 Amazon voucher?

I don’t know yet. I may give to one of my boys!

 

December 2016

Congratulations to Janet Swaby who won Temp of the Month for December 2016 and received a £20 Amazon voucher. This was what her manager Sarah had to say about her:

'Since Janet joined, she has brought her wonderful, friendly personality to the organisation and our team - she is kind, approachable and has a genuine willingness to help with anything! Janet has really quickly settled into the team and has also quickly and easily built relationships within the HR team as well as with colleagues in other teams.

What stood out for me was in December we had an All Staff Christmas Celebration and as part of this the CEO gives out staff awards for Long Service and Culture Building (Staff Recognition). I asked Janet if she would like to assist our CEO in presenting these awards by preparing the certificates and handing them to the CEO in the right order to allow him to present them to each staff member. Janet did not hesitate in taking up the opportunity and saying yes - she did a fantastic job and I have to say I was really impressed how she handled herself in the situation, given that she was still fairly new, working closely with our CEO and standing in front of the majority of staff in our Milton Keynes office. Janet even got a hug from our CEO at the end for doing such a great job!

In general, Janet has been very supportive of the team during a very busy period and has really helped us begin the New Year in a strong position! She is very deserved of this nomination.'


From left to right, David Forbes (Divisional Manager), Janet Swaby and James Cooke (Recruitment Consultant)

 

November 2016

Congratulations to Christine Hazel who won Temp of the Month for November. We asked her manager Amanda why she nominated her and this is what she had to say:

'I am nominating Christine for her endless enthusiasm, humour and patience. She has worked extra hours without pay, she has given up some of her spare time to attend conferences with me to aid her development and understanding of HR. She is so flexible at short notice and will arrange her hours to suit the needs of the employees.' 

From left to right, Amanda, Christine and our Divisional Manager David Forbes

Q & A with Christine

How do you feel about winning Temp of the Month? Very excited, always nice to be recognised!

What do you enjoy about the company you’re working for? To have such a friendly culture, such a nice environment to work, everyone helps each other.

What do you like about your current role? Offers me a challenge, it’s a role I have always wanted to do. It’s given me opportunities to spread my wings, I am being given new knowledge.

How will you spend your £20 Amazon voucher? Probably gel nail varnish!

If you're immediately available and would like to be considered for one of our temporary opportunities please send us your CV or search and apply to one of our temporary jobs below.

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Production & Warehouse Coordinator
Up to £13 per hour plus holiday pay

Production & Warehouse CoordinatorTemporary£12.99ph plus holiday payMilton Keynes Ascendant Recruitment is looking for an individual to join an established organisation as a Production and Warehouse Coordinator in Milton Keynes. The position will run for 3 to 3 and a half months on either a temporary basis or a fixed contract (TBC). Monday - Thursday 8.00am-16:30pmFriday 8.00am - 14:30pm Key responsibilities will include but are not limited to: Assisting on production lineMixing formulas to specificationData entryCounter balance forklift rolesQuality controlEnsure warehouse cleanliness is kept to high standardOrganise collections and dispatch goods as requestedAssist in simple maintenance tasksEnsure health and safety is adhered to Skills required: Hold a valid counter balance licence (test/refresher date within last 3 years) - This is essentialMechanical experience desirableStrong computer skillsExcellent communication, written and verbalBe self-motivatedGood numeracy skillsBe organised and proactive If you feel you have what it takes, please apply today because we'd love to hear from you! Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn. If this isn't your perfect role, register with us and let us find it for you.

Customer Service Advisor
Up to £9 per hour

Customer Service Advisor Northampton Full time/ permanent £8.72 per hour 37.5 hours per weekRotational Shifts Monday - FridayWeek 1: 8am - 4pmWeek 2: 10:30am - 6:30pm About the role:Handle incoming telephone calls from customers, ensuring calls are answered promptly and professionally dealing with a high volume of inbound and making outbound calls (not sales)Calling customers to arrange deliveriesMaintain a regular check on order progress and ensure that customers are kept fully informed of the status of their ordersUpdate local systems ensuring that full details are maintained of contact with customers and relevant notes of any discussionsMaintain customer service emails and ensure that responses are provided within a timely mannerUnderstanding individual needs of the customers, able to act compassionately, whilst showing empathyAbout you:You'll have an excellent telephone manner and the ability to remain calm under pressure.Able to work in a diverse environment with the ability to multi task in a fast paced environmentProblem solver with a positive attitude to work Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Customer Service Agent
Up to £8 per hour

Temporary Customer Service Advisor - September to JanuaryMy client is looking for enthusiastic professionals who love to deliver excellent customer service over the telephone. You will be professionally and efficiently responding to incoming enquiries via phone and email, ensuring a first class customer service is provided. This includes processing orders, amending and updating customer records.MAIN RESPONSIBILITIES & DUTIES:Answer telephone enquiries in a professional and in a positive manner.Respond and action customer enquiries fully.Research required information using available resources.Handle and resolve customer complaints whilst remaining calm and professional.Provide customers with product and service information.Complete call logs.This role is required for to support them over their busy period up until Christmas, but if you are looking for a more longer term role they may have more longer term roles. If you are free up until Christmas we would love to hear from you.Job Type: Full-timeSalary: £8.00 /hour

Receptionist
Up to £9 per hour

Receptionist Temporary - Cover from Monday 24th September Hours: 9am - 6pm£8.97 p/h inc. HP Northampton Key responsibilities will include but are not limited to:Answering high volume telephone callsPassing on any messages to the correct person.Checking the Company email and forwarding to the relevant department.Assisting customers with details regarding their booked appointmentsProviding excellent customer service We are looking for someone with: A bubbly and friendly personalityStrong communication SkillsDemonstrable experience on the telephoneCustomer Service/ Reception background If you feel you have what it takes, please apply today because we'd love to hear from you! Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.In line with new data protection legislation, we will hold your data for 14 days, and if by that time we have not communicated and put appropriate consent in place, we will delete your data from our systems.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Warehouse Operatives
£8 - £9 per hour plus holiday pay

Warehouse PositionsTemporary£7.93ph - £9.39 plus holiday payBedfordshire We have clients in Dunstable and Leighton Buzzard needing warehouse operatives to cover various shifts. Working days are Monday to Friday, with shifts available as below. 6am - 3pm7am - 4pm8am - 5pm3pm - 12pm Please send your CV Do you have a friend or family member looking for work? For every full 40 hour week completed by your recommendation you will earn £10! You can recommend as many people as people there is no limit to how many people you can recommend. If you feel you have what it takes, please apply today because we'd love to hear from you! WE WOULD PREFER YOUR CV IN WORD FORMAT Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn. If this isn't your perfect role, register with us and let us find it for you.

Customer Service Advisor
Up to £8 per hour plus holiday pay

Customer Service AdvisorTemporary£8.50ph plus holiday payMilton Keynes Are you passionate about customer service? Do you have an excellent telephone manner and the ability to remain calm under pressure?Yes? You could be just the person we're looking for! You'll be taking inbound enquiries from customers and resolving their queries efficiently and professionally and delivering outstanding and optimal customer service. Key responsibilities will include but are not limited to: Handle customer enquires via inbound and outbound telephone calls, email, and correspondenceTake ownership of customer queries and follow through to completionDeliver first class quality customer serviceTo support compliance activities and adhere to company policiesTo perform ad hoc tasks as requiredEnsure you have the necessary tools and knowledge to perform your roleAdhere to company processes, procedures, policies and standardsMaintain effective working relationships Experience, Skills and Personal Attributes: Customer service backgroundGood telephone communication skillsBe customer focussedAccuracyComputer LiterateAbility to work as an individual whilst contributing to the overall success of the teamAble to work under pressureHave a sense of humourSelf-motivatedEmpatheticProblem solving skillsFlexibility If you feel you have what it takes, please apply today because we'd love to hear from you! WE WOULD PREFER YOUR CV IN WORD FORMAT Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn. If this isn't your perfect role, register with us and let us find it for you.

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