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Query Administrator

Up to £20000 per annum

Job description

Query Administrator

Rushden

£20,000 per annum

Roles and responsibilities:

  • Query resolution, dealing with complex invoice queries and order holds end to end, ensuring correct action is in line with current process and policies.
  • Assist with the holds report by delegating root causes out within the business ensuring these are actioned through to resolution.
  • Liaise with site managers/procurement/suppliers to resolve invoice queries efficiently.
  • Receipt goods by entering GRNs against purchase order on IT systems.
  • Notify procurement on all invoices/deliveries received without a purchase order
  • Promote discipline in goods receiving and accurate recording of deliveries/collections by sites
  • Identify common and reoccurring issues and escalate to management
  • Key Skills and qualifications
  • Experience of working within a large complex organisation
  • Experience in investigating & resolving invoice queries
  • Accurate and confident written and verbal skills
  • Excellent organisational skills
  • Good IT skills (Microsoft)
  • Constant attention to detail and a focussed approach

Characteristics

  • Flexibility and a methodical outlook are essential
  • Team player but also able to work competently on own initiative
  • Adept at learning new systems and processes
  • Professional manner and good timekeeping
  • Enthusiastic, collaborative & forward thinking

If this sounds like tyhe role for you, please apply today

Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.

If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

 
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