Quick Search

Advanced Search
image

Part Time Internal Account Manager

Up to £23200 per annum pro rata

Job description

Part Time Internal Account Manager

12-month FTC (25 hours per week)

£23,200 pro rata

Milton Keynes

*** part time opportunity!***

We have a maternity cover contract available as an Internal Account Manager. Your job will be to provide a high quality, professional service to our clients and individuals ensuring we are always meeting and exceeding their expectations. You will maintain a strong relationship with our clients so that you are aware of their needs and able to offer the best possible resolution.

Key responsibilities will include but are not limited to:

  • Responsible to guide the customer through the order process and life of the lease
  • Respond efficiently and professionally to incoming calls, emails and administration tasks to provide a one stop resolution
  • Taking ownership and working within guidelines to resolve customer's and other departments queries. Record all queries and action points on the system.
  • Ensure that the driver and key contacts receive all information required
  • Work towards monthly order and delivery targets
  • Organise your time to ensure timeframes are always met
  • Updating systems and checking documentation

We are looking for someone with:

  • Minimum of 2 years customer service experience with solid administration skills
  • Experience with Microsoft packages is essential
  • Effective telephone and negotiation skills
  • Prioritise and organise your workload
  • Keen eye for accuracy and attention to detail
  • Inspired by targets and hunger to achieve
  • Self-motivated with the ability to work within a pressurised environment
  • Able to take ownership of problems to resolution

If you feel you have what it takes, please apply today because we'd love to hear from you!

Role advertised: 12 August 2019

WE WOULD PREFER YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.

If this isn't your perfect role, register with us and let us find it for you.

 
image
image

Other candidates also looked at

Inbound Customer Service Agent
Up to £19500 per annum

Inbound Customer Service AgentCorbyMonday - Friday 9.00am - 5.30pm, some late shifts 10.30am - 7pm and every other SaturdaySalary: up to £19,500 DOEDue to expansion, our client is looking to recruit a Servicing Agent to join their friendly team. After the probation period of 3 months has passed, staff are eligible to be part of the company bonus scheme, which can equate to up to £3,600 per annum.Main responsibilities of an Inbound Customer Service Agent:Answer inbound calls across all insurance brands within our SLAs (Less than 25 seconds)Manage customer expectationsPrioritise any call backs and take accurate messages where appropriateInput all data accuratelyProcess MTAs and cancellationsIdentify, deal with, and escalate complaints where necessaryUpdate complaints database accuratelyAssist the admin team with day to day duties Skills and experience for an Inbound Customer Service Agent:Have extensive knowledge of all policies across all insurance brands we serviceHave a good knowledge of FCABe knowledgeable about complaints process for FCA regulated productsOperate dialler system to take/make callsHave empathy with clients during upsetting timesBe a team playerBe PunctualIf this sounds like you, we'd love to hear from you!Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment businesses. We support job seekers in Administration, Customer Service, Human Resources, & Finance positions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on ourcurrent temporary, contract and permanent positions please visit, like & follow us on Facebook, Twitter and LinkedIn.Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Helpdesk Administrator
£17000 - £18000 per annum

Helpdesk Administrator Monday to Friday (9am - 5pm)Salary £17,000 - £18,000 D.O.EWellingboroughMy client is looking for someone who loves to solve customer problems and enjoys being on the telephone. Their customers are retailers who are calling in with queries regarding their EPOS systems/Hand Held Terminals. You will be finding out the nature of the faults via scripted questions to determine whether or not you are able to fix the HHT over the phone or whether a replacement needs to be issued.The role involves:Inbound telephone support to customersOrdering stock on behalf of clients and arranging deliveriesOn the spot problem solving and diagnostics of both software and hardwareSolving queries between merchants and their banking partnersCommunicating with other departments to ensure customers receive the best service possible Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment businesses. We support job seekers in Administration, Customer Service, Human Resources, & Finance positions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current temporary, contract and permanent positions please visit, like & follow us on Facebook, Twitter and LinkedIn.

Demonstration Executive
Up to £23000 per annum

Demonstration Executive Permanent£23,000Milton Keynes We are currently looking for an experienced, customer-serviced focused professional to work within our demonstration team.The Demonstration team is responsible for co-ordinating the demonstration of vehicles (both passenger cars and commercial vehicles) for all five brands within the Group. The main requirements within the role are: Servicing requests for demonstration vehicles across the GroupEnsuring all paperwork is accurate and the necessary checks madeLiaison with the retailer network to locate vehicles and ensure their timely arrival at customer's premises in the expected conditionManaging the customer database, ensuring all correspondence is accurately recorded at all timesWorking with the Area Fleet Managers to ensure customer requests are actioned, issues identified and demonstrations of vehicles are turned around quickly. Key to the role is: Excellent customer service and a pro-active attitude to workA Keen eye for detail and the ability to work quickly and accurately under pressureExcellent organisational skills, the ability to juggle tasks and prioritise workA calm, measured dispositionGood IT skills- prior experience of managing a database / working within a CRM System is definitely advantageous If you feel you have what it takes to be our Demonstration Executive, please apply today because we'd love to hear from you! Role advertised: 13 September 2019WE WOULD PREFER YOUR CV IN WORD FORMATAscendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.If this isn't your perfect role, register with us and let us find it for you.

 
image

Know what your dream job looks like?

Haven't seen what you're looking for? 3 out of 10 people we've placed went into jobs that were never advertised. Call us today on 01908 200270 (Milton Keynes) or 01604 439380 (Northampton) to see how we can help you find your perfect role.

Send your cv