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Order Administrator

Up to £20000 per annum pro rata

Job description

Order Administrator

Temporary (3 months)

£20,000 pro-rata

Buckingham

As the Order Administrator, you will be processing daily orders received from customers, managing the process from receipt of order through to delivery. You will have excellent communication skills and be highly organised and customer focussed.

Our client needs some additional support for 3 months due to demand for their products; this position starts immediately for the successful candidate. Working hours are weekdays 8.00am - 4.30pm, with an earlier finish of 3.30pm on a Friday.

Key responsibilities of the Order Administrator will include but are not limited to:

  • To process customer orders in a timely manner meeting deadlines
  • Coordination with internal teams to ensure orders are timely
  • Handle (and resolve where possible) customer queries
  • Keep customers informed of any developments
  • Keep systems up to date with customer information
  • General administration duties
  • Liaising with the transport/warehouse to ensure deliveries are made on time in full
  • Daily reporting and account management including raising and processing credit
  • Checking back order reports, following up on any items on QA hold and
  • Where appropriate offer customers additional products and services when they call to place orders.
  • Manage general telephone queries and direct to relevant people taking messages where appropriate
  • Welcoming visitors to site and general customer service

Our Order Administrator needs to have:

  • Accurate order processing skills
  • Experience if SAP is preferred
  • Excellent listening skills
  • Ability to be proactive with problem solving skills
  • Good verbal and written communication skills
  • Ability to learn product knowledge
  • Work on own initiative and to tight timescales
  • Capable of multitasking in a busy environment

If you feel you have what it takes to be our Order Administrator, please apply today because we'd love to hear from you!

Order Administrator role advertised: 8 January 2020

WE WOULD PREFER YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.

If this isn't your perfect role, register with us and let us find it for you.

 
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