Quick Search

Advanced Search
image
 

Sales Office Manager

£30000 - £34000 per annum

Job description

Sales Office Manager

Northampton

Salary - £30,000 to £34,000

As the Sales Office Manager you will be responsible for the Sales Support team; a small team of 4 individuals dedicated to providing outstanding Customer Service and Care to their customers.

Key Responsibilities:

  • Liaising directly with the manufacturing sites in the UK and Poland to resolve any issues regarding supply and delivery
  • Problem solving and making key decisions that affect the day to day business
  • Quoting and securing orders from existing customers
  • Providing an escalation point for customer complaints
  • Providing an escalation point for any late payment of invoices
  • Occasional customer visits or attendance at an industry event (possibly abroad)
  • Providing wide reaching support to the European Sales Manager
  • Providing weekly and monthly reports

Profile:

The successful candidate must have experience working in a high-pressure customer service role and have knowledge and understanding of the sales order / manufacturing supply chain process, from enquiry through to delivery.

The role requires a great deal of collaboration between many different departments, therefore excellent interpersonal skills are essential to develop the relationships needed across multiple sites in different locations.

Key attributes for the role are:

  • A high level of accuracy and attention to detail
  • Excellent written and verbal communication skills
  • Strong IT skills (MS Word, MS Excel used extensively)
  • Proactive, Organised and Collaborative
  • Able to meet deadlines and work under pressure
  • A 'can do' attitude

Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.

If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

 
image
image

This job has now been filled but you may be interested in:

 
Conveyancing Assistant
Up to £22000 per annum
Northampton

Conveyancing Assistant £22,000 My client is a well-established, leading law firm based in Northampton. Due to continued growth, the firm are now looking to recruit a Conveyancing Assistants to join their team on a permanent, full time basis. The successful candidate will have a minimum of 6 months' experience dealing with a variety of Conveyancing matters. The role requires the ideal candidate to have strong communication skills; as well as being able to provide admin support to Fee Earners, title checking, preparing contracts and support documents. Required Skills & Experience:6 months experience within ConveyancingExperience handling sales and purchase mattersStrong communication and IT LiterateAbility to work within a team, under pressure and to deadlines If this sounds like you, please apply today. Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Legal Assistant
Negotiable
Northampton

Legal AssistantTemp to PermSalary £11.50 per hour, circa £22,500Our well-established client is looking to recruit a Legal Assistant to provide high quality, legal administrative services for fee-earners and clients as part of a customer focused team who demonstrate integrity and quality in all that they do.Key responsibilities will include but are not limited to:Assist in the delivery and development of the service, using IT systems to type up correspondence, forms, court documents, maps and plans, and other documentation as requiredProduce accurate, comprehensive and up-to-date legal documentation to tight deadlines for use in court hearings and/or other legal processesDeliver an efficient and customer focused service, by processing and responding to incoming communication (post, telephone, fax, intranet and internet), taking messages, copying and distributing information as necessaryManage any problems/situations which may arise, seeking assistance from lawyers when necessaryEnsure an accurate, confidential and effective service by maintaining up-to-date electronic filing systems, and security of information in accordance with the policies and procedures and relevant legislationEnsure accurate input of data particularly in the task of client/matter opening and archiving and indexing of deeds and documents, ensuring that all records are kept up-to-dateActively contribute to and participate in the Legal Services quality standard of legal practice management (Lexcel) Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Property Assistant
£16000 - £18000 per annum
Northampton

Property AssistantNorthampton£16,000 - £18,000 a year My client is looking to recruit an outgoing and proactive Property Conveyancing Assistant. The successful candidate will join a firm who provides excellent training and career development. If you have at least 6-12 months experience in a similar role with a good knowledge of the conveyancing process and looking to join a firm that gives more of a personal service to their clients, please apply today!Responsibilities/Experience: Providing quotesIssuing sales contractsApplying for searchesHandling sales enquiriesDealing with and setting up completionsAssisting Case HandlersWorking with both new build and residential properties The ideal candidate will have a years' experience of conveyancing, along with experience of liaising with clients, Estate Agents and other Solicitors. Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Property Assistant
£16000 - £18000 per annum
Northampton

Property AssistantNorthampton£16,000 - £18,000 a year My client is looking to recruit an outgoing and proactive Property Conveyancing Assistant. The successful candidate will join a firm who provides excellent training and career development. If you have at least 6-12 months experience in a similar role with a good knowledge of the conveyancing process and looking to join a firm that gives more of a personal service to their clients, please apply today!Responsibilities/Experience: Providing quotesIssuing sales contractsApplying for searchesHandling sales enquiriesDealing with and setting up completionsAssisting Case HandlersWorking with both new build and residential properties The ideal candidate will have a years' experience of conveyancing, along with experience of liaising with clients, Estate Agents and other Solicitors. Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

PA/Legal Secretary
Up to £25000 per annum
Northampton

PA/Legal SecretaryMonday - Friday 9am - 5pm£25,000NorthamptonDo you have exceptional secretarial and PA skills?Our client is currently looking for an exceptional legal secretary to join their busy law firm. In the role, you will be supporting a Partner and a Senior Solicitor. In addition to this, you will also be supporting a large team of fee earners in all aspects of their work to ensure the highest standards are being maintained at all times.Key responsibilities will include but are not limited to:Provide support to clients on the phone in a friendly and professional mannerAbility to proof read and amend and send out bulk typing documentsDaily filing, copying and scanningPreparing mail and enclosures for dispatchMaking appointments, arranging meetings and maintaining an up to date diaryAudio typingSkills and Abilities:Excellent PA skillsKnowledge of legal secretarial workHigh level Word and audio typing skillsExcellent organisational and time managementExcellent telephone mannerProfessionally ambassadorialIf you feel you have what it takes, please apply today because we'd love to hear from you! Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Customer Care Coordinator
Up to £22000 per annum
Northampton

Customer Care CoordinatorNorthampton£22,000Our well established, family run client is looking for a highly enthusiastic and pro-active individual to join their customer service team. You will be dealing with customer orders from concept to completion and also supporting the field team with sample requests and administration.The successful candidate will be happy talking to customers and suppliers on a daily basis as well as backing up the conversations with flawless administration.ResponsibilitiesTaking incoming calls, chats and emails.Manage and communicate ETA's to the customer offering alternatives if possible and acceptable.Monitor account reports, including managing price increases and increase average order values.Make outbound account care calls to existing customer to offer updates on new products, promotions, special offers.Working closely with the Sales Account Manager through regular communication, meetings and planning to ensure a pro-active working model is achieved.Processing orders received via phone, email or WebSkills/Attributes Required:Strong organisational skills, disciplined approach, accuracy and attention to detail.Ability to work under pressurefollow tasks through to completion, team player but able to use and work on own initiative, ability to get on well with colleagues at different levels though out the business.Ability to get on well with colleagues and customers.Effective communication skills - verbal, written and listeningIf you enjoy dealing with customers and are highly organised, we would love to hear from you.Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

 
image

Know what your dream job looks like?

Haven't seen what you're looking for? 3 out of 10 people we've placed went into jobs that were never advertised. Call us today on 01908 200270 (Milton Keynes) or 01604 439380 (Northampton) to see how we can help you find your perfect role.

Send your cv