This is an exciting, challenging and varied post working for a global business based in Milton Keynes.
The ideal candidate will possess excellent communications skills, be super organised and have office based work experience.
Working within a team you will be the first point of contact for customers, handling verbal and written queries, complaints and internally escalated queries. You will verbally respond and log all enquiries accordingly. This role is varied and challenging where no two days will be the same.
The main responsibilities will be;
This is NOT a call centre and full training will be provided. Progression within the organisation is possible for reliable and trustworthy individuals.
If you have a good level of Microsoft office experience and previous customer care and account management experience then please apply today!
PLEASE NOTE: This is a temporary to permanent opportunity and you will need to be available immediately.
Due to the high number of quality roles we are working upon, we may not be able to call you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible, and if you are short-listed by our client we will call you within 48 hours. If you do not receive a call please do not be despondent, typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!
Ascendant Recruitment are looking for a Dutch speaking Customer Service Advisor based in Kettering. You will be responsible for supporting the Customer Service Supervisor, taking incoming telephone calls from customers and liaising with suppliers. Ensuring customers are kept up to date with the status of their order. Salary - £17,0000 Shifts - Monday - Friday and alternative Saturdays = 8am - 5pm Experience required: • Great understanding of Microsoft Office applications • Experience of working in a call centre environment • Experience in a customer facing role Skills: • Must have excellent customer service skills • Great organisational skills • Must be able to speak Dutch • Excellent communication skills • Great attention to detail and able to manage time effectively in a fast-paced environment • Ability to adjust priorities and manage time Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days. If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!
My client is looking for an experienced administrator to join their team in Northampton. Responsibilities: • Create working product schedules from information supplied on technical drawings, which details all the required product information necessary for the contract to achieve specification. • Recording all product schedule quotations along with any subsequent revisions to ensure all information is accurate and up to date and can be used for tracking and frequency purposes. • Ensuring that all quotations are designed and produced in a professional manner Skills required: • Communication - Through conveying information clearly and accurately to and from members of the sales team, management, other internal departments and customer. • Building and maintaining strong relationship with company customers internal and external alike. • Excellent presentation, verbal and written skills along with sound listening and computer skills are essential. • Achievement Focused: Through working effectively with others to achieve results while taking personal responsibility and ownership to deliver results and execute plans and requests in a timely and accurate manner, using appropriately the resources of company. • Be self-motivated, having the ability to work on their own initiative, prioritising multi tasks, while often working under pressure to meet deadlines and targets. • Analytical: Knowing what data is required and knowing where to get same. Is competent in processing information, interpreting figures, technical and business, while paying good attention to detail checking all aspects of completed work to ensure all critical information has been covered. Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days. If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!
Wedding and Events Coordinator Hours: 40 Monday to Friday Office hours with alternating Saturday’s Salary: Competitive My client is a renowned hospitality establishment set in picturesque Hertfordshire. They are looking for an additional Weddings and Events Coordinator to join their successful sales team. The successful candidate will be able to assist and promote bespoke wedding and events packages by selling their newly refurbished conference, event, wedding and banqueting facilities. Although the role is predominately office hours, it will include some Saturdays on a rota basis and participation in events such as Wedding Fayres throughout the year. The role will also require a degree of flexibility to work alongside, clients and prospective brides and grooms who will wish to carry out viewings. As you will already have previous experience in a hotel sales environment or within hotel operations, it should come as no surprise to you that you will be responsible to: Convert all incoming sales enquiries to ensure sales conversion; in line with company procedures Maximise Meetings & Events revenue in line with company Sales plan Use Sales & Catering systems (full training will be given) Follow up calls to prospective clients Build and maintain relationships with Agents, Clients and preferred suppliers Be proactive and focus on generating new client leads Completing client contracts accurately with relevant detail to achieve client satisfaction and efficient execution of the meeting or event by the operational team If you believe you are the ideal wedding and events coordinator that strives to deliver great customer experience and high-quality customer care please apply today!