£30,000 - £35,000
As Fundraising Manager, you will lead on all aspects of fundraising and donor communications to support the aims and objectives of the business.
Duties will include:
Other important information:
Please apply today!
Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.
If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!
Customer Liaison ExecutivePermanent£22,000 - £25,000Milton Keynes We are delighted to be working with a prestigious client based in Milton Keynes for the recruitment of an experienced complaint handler who is highly organised and can provide administrative support to Director level. You will be the last point of escalation prior to a complaint being taken to review at Director level. You will have experience in handling complaints and be a naturally organised individual able to offer support to the wider team. Key responsibilities will include but are not limited to: Predominant area of responsibility is to deal with escalated incoming calls/emails/letters on behalf of the Customer Services Director and when applicable other senior staff including the CEO and CFORespond directly to inquiries / complaints and liaise with the relevant departments to resolveOrganise & prioritising work schedule in a pressurised environmentManage diary and schedule appointmentsOccasional requirement to book hotels, flights, transportation as required and schedule meetings or eventsMaintain administration on behalf of the Director, including holiday & sickness for the senior management team We are looking for someone with: Highly articulate with Customer Ambassador focusExcellent organisational skillsExcellent written and oral skillsNVQ Business Administration (Secretarial)Able to work on own initiativeSecretarial and organisational skillsGood communicator at all levelsExcellent knowledge of Word, Excel and PowerPointHigh degree of confidentiality If you feel you have what it takes, please apply today because we'd love to hear from you! WE WOULD PREFER YOUR CV IN WORD FORMAT Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn. If this isn't your perfect role, register with us and let us find it for you.
Customer Service AdvisorPermanent£21,420Central Milton KeynesWe have an opportunity for an individual with a minimum of 1 years Customer Service experience to join a fantastic, professional organisation that offers career progression and a great working environment in Central Milton Keynes. The department is operational between the hours of 7am and 7pm Monday to Friday. Although it is not always the case, during peak time you must be available during these times. You will work 8 hour shifts with (1 hour for lunch) per day, 40 hours per week. Key responsibilities of the Customer Service Advisor will include but are not limited to: Take responsibility for incoming calls, emails and queries and either answer directly or refer to other departments, taking ownership until completionBe confident to receive and respond to enquiries in other service centre areas at peak times or to provide scheduled coverUse CRM and other appropriate systems to record enquiriesCo-ordinate cross-department communications and ensure the advisory teams are up-to-date and have relevant and appropriate information with which to support enquiriesSupport the delivery of projects relevant to your departmentEnsure compliance to data security, data protection and data confidentiality policiesOccasional travel to attend training and departmental/organisation eventsMaintain an understanding of products and services availableIn conjunction with other departments, assisting in project work when requiredMake outbound courtesy calls to contact individuals in relation to services Our Customer Service Advisor needs to have: Ideally 12 months experience in a customer service positionExperience of managing multi-channel enquiries, phone, email, online chat and social mediaKeen attention to detail ensuring high standard of written and verbal workExceptional customer focusGood IT skills, including Word and Excel, and in maintaining a complex database including CRMOrganisational, planning and administrative skillsConfident and effective communication skillsProven ability to prioritise and deliver in a fast-paced environment Customer Service Advisor role advertised: 6 August 2020 If you feel you have what it takes to be our Customer Service Advisor, please apply today because we'd love to hear from you! Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn. If this isn't your perfect role, register with us and let us find it for you.