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Complaints handlers

£10.00 per hour

Job description

  • Customer Service and Customer Satisfaction

    Milton Keynes

    Office Support

    Are you passionate about customer service?

    Are you available immediately?

    A well-known employer based in Milton Keynes currently has a number of temporary opportunities to provide customer support for the next three months, with the possibility that it could lead to permanent jobs for the right candidates.

    This is fantastic opportunity to work for a world-renowned business, so please get in touch today if you’re interested in one of the following roles:

    This role will involve taking calls from customers to resolve queries. You must have:

    • A professional phone manner
    • Excellent admin and customer service skills
    • A background in finance or insurance would be advantageous

Due to the high number of quality roles we are working upon, we may not be able to call you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible, and if you are shortlisted by our client we will call you within 48 hours. If you do not receive a call please do not be despondent, typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!


This job has now been filled but you may be interested in:

Risk Claims Administrator
£22000 - £25000 per annum
Milton Keynes

Risk Claims Administrator Temporary (to perm)£22,000 - £25,000 DOEMilton Keynes We require a well organised individual to support the claims management processes including measuring effectiveness of all claim handlers employed across all insurance programmes. This role is offered initially on a temporary ongoing basis with the view to the successful candidate being offered a permanent position. Key responsibilities will include but are not limited to: Administer claim protocols under all programmes and monitor/direct claims appropriatelyProduce regular reports for follow up on any claims by managementPerforming regular Claim Audits to ensure best practice is followedMaintain a watch list of all global claims and liaise with insurer on updatesMaintain claims status registerHelp expedite claim resolution on larger claims and manage businesses' expectationAuthorise referrals of injured employee to Insurer rehabilitation programmeReview all monthly financial changes with ManagerMaintain Uninsured claims registerActively manage all claims recoveries from special fundsWork with insurer specialist teams on general updates (including Fraud)Keep updated to legal changes in claims environmentAdministration support to the wider team We are looking for someone with: Experience of working in an environment handling claimsGood understanding of claims landscape for decision-making and good judgementExcellent time management skills, ability to prioritise work activities and work under own initiativeGood Interpersonal skills, resourceful and adaptablePositive approach and resilient in the face of obstaclesExcellent English written and verbal communication skillsExcellent working knowledge of Microsoft Office packages especially Excel, Word and PowerPoint.Numerate with ability to understand and interpret data DesirableUsing Risk Management systems such as Risk Connect/Origami riskRelevant claims experience gained via internships and placements would be beneficialPrevious experience of working in a service industry.Graduates from any degree discipline or any Insurance industry qualification. If you feel you have what it takes, please apply today because we'd love to hear from you! Role advertised: 11 October 2019 WE WOULD PREFER YOUR CV IN WORD FORMAT Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn. If this isn't your perfect role, register with us and let us find it for you.


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Haven't seen what you're looking for? 3 out of 10 people we've placed went into jobs that were never advertised. Call us today on 01908 200270 (Milton Keynes) or 01604 439380 (Northampton) to see how we can help you find your perfect role.

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