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Customer Service Advisor

£8 - £10 per hour plus holiday pay

Job description

Customer Service Advisor

Temporary (ongoing)

£8.50 - £10.00 per hour plus holiday pay

Milton Keynes

Are you passionate about customer service?

Do you have an excellent telephone manner and the ability to remain calm under pressure?

Yes? You could be just the person we're looking for!

You'll be taking inbound enquiries from customers and resolving their queries efficiently and professionally and delivering outstanding and optimal customer service.

Key responsibilities will include but are not limited to:

  • Handle customer enquires via inbound and outbound telephone calls, email, and correspondence
  • Take ownership of customer queries and follow through to completion
  • Deliver first class quality customer service
  • To support compliance activities and adhere to company policies
  • To perform ad hoc tasks as required
  • Ensure you have the necessary tools and knowledge to perform your role
  • Adhere to company processes, procedures, policies and standards
  • Maintain effective working relationships

Experience, Skills and Personal Attributes:

  • Customer service background
  • Good telephone communication skills
  • Be customer focussed
  • Accuracy
  • Computer Literate
  • Ability to work as an individual whilst contributing to the overall success of the team
  • Able to work under pressure
  • Have a sense of humour
  • Self-motivated
  • Empathetic
  • Problem solving skills
  • Flexibility

If you feel you have what it takes, please apply today because we'd love to hear from you!

WE WOULD PREFER YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.

If this isn't your perfect role, register with us and let us find it for you.

 
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