Permanent, full time role. Salary up to £40K dependent on experience. 37.5 hours per week.
Full driving license is essential for the position.
My client are a fast-growing IT company offering IT support to businesses all over the UK. Since their beginning customer satisfaction has remained #1 priority, this is where you come in!
Primary objective is to help support and develop our customers IT Infrastructure. Primarily performing BAU support activities including system checks, backup monitoring and resolving support incidents. You will be working closely with the rest of the Service Support Team on escalated support issues.
You will be involved in working closely with management to direct IT efforts to improve overall efficiency/ service delivery.
Additionally helping perform planning, configuration, maintenance and upgrade of systems infrastructure including Servers, associated management systems and other core infrastructure components.
So a willingness to get involved and get your hands dirty alongside the rest of the team is essential. You should also have the ability to solve complex problems. Any relevant certifications, i.e. ITIL, Microsoft, would also be beneficial.
Based near Junction 14 of the M1 in Milton Keynes the office is easy to get to and has all local amenities. The office is a fun place to be, with plenty of banter, but it is also hard working and results driven.
Working in house for the company will allow you to not just build great solutions, but launch them, monitor them, improve them, and see the direct results of your efforts.
Above all you will be proactive in your approach and be good at building strong relationships with clients. Excellent communication skills are paramount and you must possess the ability to liaise internally and externally at all levels. You will be focused on offering outstanding customer service and have at least 2 years experience in a similar role.
Due to the nature of the work a degree of flexibility with working hours is required and you must also possess a full UK driving license and your own vehicle.
Skills and Experience required:
Please apply today to find out more!
As a result of the volume of applicants we receive we will be unable to respond to each of you. We will endeavour to respond to successful applicants (to this role) within 24 hours of your application.
Graduate IT Technician Hertfordshire £20,000 £25,000 circa A well-established contractor is looking to appoint a Graduate IT Technician to help support the IT consultant and local offices within the organisation. You will ideally be a recent graduate and must demonstrate a clear understanding of the IT support function and preferably have studied an IT related subject in further education, or have experience working in the IT support industry. You will be interacting with users directly so it’s essential to have good communication skills. A professional approach is essential to the work which is often demanding and time-sensitive. The primary responsibilities will be as follows: Monitor and maintain the computer systems and networks. Install and configure computer systems Diagnose hardware and software faults Solve technical and applications problems, either over the phone or in person Required Skills: Network troubleshooting A degree or IT-related qualification (Essential) Previous IT related work experience Working on Networks, Applications, Windows, Active Directory, Remote Application Server & Load Balancing Knowledge of CRM, document management systems (such as Business Collaborator) and SOTI mobile device management would be an advantage Full clean driving licence