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Maintenance Coordinator

Up to £23000 per annum

Job description

Maintenance Coordinator

Permanent

£23,000

Milton Keynes

We have a great opportunity for a super organised individual to join a small friendly team based in Stony Stratford. You will be managing a range of contractors ensuring that service levels are met.

Key responsibilities will include but are not limited to:

  • Effectively organise and manage all contractors, promoting the expectation of an exceptional standard of service delivery
  • Ensure planned maintenance and breakdown activities are monitored and any delays advised to both the client and the relevant site.
  • Ensure that the highest levels of customer service are fully implemented to achieve customer satisfaction
  • Ensure client contact response SLA's (service level agreements) are maintained at all times
  • To ensure that any customer complaints are handled with empathy and professionalism in the first instance, before being referred to the appropriate Manager
  • Any other relevant duties as requested by the company
  • Responsible for the reporting the status of maintenance jobs raised and associated profitability
  • Handling of contractor and client invoices, including dealing with any queries

We are looking for someone with:

  • Organised and efficient
  • Customer Service experience
  • Intermediate Microsoft Office skills
  • Strong administrative skills, including working with databases
  • Proactive individual that is always thinking one step ahead
  • Can remain calm under pressure and have ability to meet deadlines
  • Ability to work cooperatively as part of a small team
  • Diligent and hard working
  • Professional telephone manner and personal presentation
  • Ideally a full UK driving licence

If you feel you have what it takes, please apply today because we'd love to hear from you!

Role advertised: 17 October 2019

WE WOULD PREFER YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.

If this isn't your perfect role, register with us and let us find it for you.

 
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