Quick Search

Advanced Search
image
 

Sales Administrator

£19000 - £21000 per annum

Job description

Sales Administrator

£19000 to £21000

Kettering

My client is a successful internet based company looking for a technically minded sales administrator to join their team. Full product training will be provided and there are excellent prospects for advancement. Duties will include;

  1. Gaining knowledge of the company's products, including products manufactured in-house.
  2. Deal with sales enquiries from existing customers and new prospects by understanding the requirement, offering advice on appropriate solutions and providing written quotations using the companies CRM system.
  3. Proactively follow up on all quotations sent in a reasonable time scale so that we have the best chance of securing the business.
  4. Plan and prioritise sales activities using the CRM system to its maximum capability.
  5. Where relevant arrange customer site visits to build relationships and further any new business developments (mainly local companies).
  6. Assist with the processing of sales orders and raising purchase orders.
  7. Ensure the development of the contact database, ensuring all relevant fields are completed and that the quality of information continuously improves to assist with account management and targeted direct marketing.
  8. Log non-conformances when appropriate and ensure a good customer outcome.
  9. Participate at internal meetings and liaise with relevant departments.

Key skills include,

  1. Excellent verbal and written communication.
  2. A professional approach to dealing with customers.
  3. Ability to quickly learn about complex and technical / IT products.
  4. Ability to multi-task and work under pressure.
  5. Familiar with Microsoft office and a CRM system would be an advantage.

Qualifications and Personal Attributes

  1. At least 7 GCSEs, with grade C or above in maths, English and a science subject.
  2. An interest in IT products.
  3. The ambition to have a career in technical sales.

Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.

If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

 
image
image

This job has now been filled but you may be interested in:

 
Customer Service Representative
Up to £18000 per annum
Kettering

Customer Service Representative Kettering £18,000 Our industry-leading client is looking to recruit a Customer Service Representative to join their expanding team at a large, busy call centre, in Kettering. This vacancy is full time (37.5hrs per week) within our Contact Centre and covers the department opening hours of Monday-Friday 8am-8pm, Saturday 9am-5pm, Sunday and occasional Bank Holidays 9am-4pm on a rota based system:08:00-16:1509:00-17:1509:45-18:0011:45-20:00 For the successful candidate, there are two induction dates: 6th August3rd September Key Duties of a Customer Service Representative: Take ownership of customer queries and follow through to completionIdentify and order spare parts and accessories, provide self-help advice and book service visits in addition to promoting extended warranty productsRespond rapidly to all inbound customer traffic observing the current Service Level Agreements (SLA's)Deliver first class quality customer servicePromote products and services with the aim of generating income for the business and improving customer loyalty. This may include the selling of repair plans, extended warranty and accessories where appropriateAdhere to company processes, procedures, policies and standardsMaintain effective working relationships About you:You'll have an excellent telephone manner and the ability to remain calm under pressureYou'll feel comfortable dealing with customers on the phone and always want to provide the best customer service experience possibleYou're passionate about customer service Benefits:Free parking and easily accessible via public transportWellbeing of employees is also important; our client runs monthly wellbeing features as well as a free weekly bootcampChildcare vouchers and a cycle salary sacrifice scheme25 days holiday increasing with length or serviceSubsidised canteen and free tea & coffeeCompany Pension SchemeFree ParkingStaff discounts on all products If this sounds like you, please apply today.Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment businesses. We support job seekers in Administration, Customer Service, Human Resources, & Finance positions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current temporary, contract and permanent positions please visit, like & follow us on Facebook, Twitter and LinkedIn.Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Customer Service Representative
Up to £18000 per annum
Kettering

Customer Service Representative Kettering £18,000 Our industry-leading client is looking to recruit a Customer Service Representative to join their expanding team at a large, busy call centre, in Kettering. This vacancy is full time (37.5hrs per week) within our Contact Centre and covers the department opening hours of Monday-Friday 8am-8pm, Saturday 9am-5pm, Sunday and occasional Bank Holidays 9am-4pm on a rota based system:08:00-16:1509:00-17:1509:45-18:0011:45-20:00 For the successful candidate, there are two induction dates: 6th August3rd September Key Duties of a Customer Service Representative: Take ownership of customer queries and follow through to completionIdentify and order spare parts and accessories, provide self-help advice and book service visits in addition to promoting extended warranty productsRespond rapidly to all inbound customer traffic observing the current Service Level Agreements (SLA's)Deliver first class quality customer servicePromote products and services with the aim of generating income for the business and improving customer loyalty. This may include the selling of repair plans, extended warranty and accessories where appropriateAdhere to company processes, procedures, policies and standardsMaintain effective working relationships About you:You'll have an excellent telephone manner and the ability to remain calm under pressureYou'll feel comfortable dealing with customers on the phone and always want to provide the best customer service experience possibleYou're passionate about customer service Benefits:Free parking and easily accessible via public transportWellbeing of employees is also important; our client runs monthly wellbeing features as well as a free weekly bootcampChildcare vouchers and a cycle salary sacrifice scheme25 days holiday increasing with length or serviceSubsidised canteen and free tea & coffeeCompany Pension SchemeFree ParkingStaff discounts on all products If this sounds like you, please apply today.Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment businesses. We support job seekers in Administration, Customer Service, Human Resources, & Finance positions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current temporary, contract and permanent positions please visit, like & follow us on Facebook, Twitter and LinkedIn.Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Customer Service Representative
Up to £18000 per annum
Kettering

Customer Service Representative Kettering £18,000 Our industry-leading client is looking to recruit a Customer Service Representative to join their expanding team at a large, busy call centre, in Kettering. This vacancy is full time (37.5hrs per week) within our Contact Centre and covers the department opening hours of Monday-Friday 8am-8pm, Saturday 9am-5pm, Sunday and occasional Bank Holidays 9am-4pm on a rota based system:08:00-16:1509:00-17:1509:45-18:0011:45-20:00 For the successful candidate, there are two induction dates: 6th August3rd September Key Duties of a Customer Service Representative: Take ownership of customer queries and follow through to completionIdentify and order spare parts and accessories, provide self-help advice and book service visits in addition to promoting extended warranty productsRespond rapidly to all inbound customer traffic observing the current Service Level Agreements (SLA's)Deliver first class quality customer servicePromote products and services with the aim of generating income for the business and improving customer loyalty. This may include the selling of repair plans, extended warranty and accessories where appropriateAdhere to company processes, procedures, policies and standardsMaintain effective working relationships About you:You'll have an excellent telephone manner and the ability to remain calm under pressureYou'll feel comfortable dealing with customers on the phone and always want to provide the best customer service experience possibleYou're passionate about customer service Benefits:Free parking and easily accessible via public transportWellbeing of employees is also important; our client runs monthly wellbeing features as well as a free weekly bootcampChildcare vouchers and a cycle salary sacrifice scheme25 days holiday increasing with length or serviceSubsidised canteen and free tea & coffeeCompany Pension SchemeFree ParkingStaff discounts on all products If this sounds like you, please apply today.Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment businesses. We support job seekers in Administration, Customer Service, Human Resources, & Finance positions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current temporary, contract and permanent positions please visit, like & follow us on Facebook, Twitter and LinkedIn.Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Office Administrator
Up to £17000 per annum
Kettering

Office Administrator Kettering £17,000 per annum Monday - Friday 8.30am - 5.00pm Due to business growth, our long established client is looking to recruit a Office Administrator to deal with clients and utility companies. The role of Office Administrator is ideal for a proactive person, with excellent communication skills.Key responsibilities for the Office Administrator include:Providing a high level of customer service to our existing clients, ensuring their requirementsEnsuring timescales and deadlines are met Responding to email queries and problems applicable to own competency level and escalating where necessary to the Line ManagerAccurately inputting data into company database utilising Infranet and other company systems to allow reporting on progressRaising supplier purchase ordersRaising clients invoicing and payment requestsGeneral administrative tasks including phone calls, processing incoming post, filing, general consumable orders.In order to be successful in the role of Office Administrator you must: Have strong organisational skills and the ability to co-ordinateHave strong communication skills, Maths and English GCSE is desirableHave strong numerical skills and capabilitiesHave a pro-active and energetic natureHave the willingness to take ownership of tasks, problems and queriesHave the ability to multitask and prioritise a heavy workloadMust be I.T Literate - MS Office/ Intermediate in Excel If this sounds like you, apply today!Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment businesses. We support job seekers in Administration, Customer Service, Human Resources, & Finance positions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current temporary, contract and permanent positions please visit, like & follow us on Facebook, Twitter and LinkedIn.Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days. If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Customer Service Advisor
£18000 - £19000 per annum
Kettering

Kettering Customer Service Advisor £18,000 - £19,000 per annum DOE 42.5 hours per week Monday to Friday 8am - 5.30pm Our industry-leading client is looking to add to their expanding team and are looking to recruit an experience Customer Service Advisor to join their busy but friendly team. Key Responsibilities of a Customer Service Advisor: Answering incoming calls from customers and sales personnelChecking incoming sales orders for accuracyCo-ordinating customer returns and raising credit notesSome aspects of sales through promotional activity and upsellingEnsure follow up by passing sales leads to account managers where required and keep tabs on the outcomeHandle in-bound, unsolicited prospect calls and convert them into salesMake outbound follow up calls to existing account base via telephone, E-mail etcAttend periodic sales/product training when requiredEmphasize product/service, features and benefits of product range and company Key skills/Experience of a Customer Service Advisor: Computer / IT (SAP /Qlikview would be of benefit)Office, Excel (to reasonable level) and OutlookExcellent telephone mannerAccuracy and attention to detailAble to build and develop lasting relationships with customersAble to perform basic calculations and mathematical figuresExcellent communication skills (Verbal / Written)Capable of organising and prioritising workloadsAbility to work as part of a teamWorking in a busy office environment If this sounds like you, apply today Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment businesses. We support job seekers in Administration, Customer Service, Human Resources, & Finance positions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current temporary, contract and permanent positions please visit, like & follow us on Facebook, Twitter and LinkedIn.Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Operations Coordinator
Up to £17000 per annum
Kettering

Operations Coordinator Kettering £17,000 per annum Monday - Friday 8.30am - 5.00pm Due to business growth, our long established client is looking to recruit a Project Coordinator to deal with clients and utility companies. The role of Project Coordinator is ideal for a proactive person, with excellent communication skills.Key responsibilities for the Project Coordinator include: Providing a high level of customer service to our existing clients, ensuring their requirementsEnsuring timescales and deadlines are met Responding to email queries and problems applicable to own competency level and escalating where necessary to the Line ManagerAccurately inputting data into company database utilising Infranet and other company systems to allow reporting on progressRaising supplier purchase ordersRaising clients invoicing and payment requestsGeneral administrative tasks including phone calls, processing incoming post, filing, general consumable orders. In order to be successful in the role of Project Coordinator you must: Have strong organisational skills and the ability to co-ordinateHave strong communication skills, Maths and English GCSE is desirableHave strong numerical skills and capabilitiesHave a pro-active and energetic natureHave the willingness to take ownership of tasks, problems and queriesHave the ability to multitask and prioritise a heavy workloadMust be I.T Literate - MS Office/ Intermediate in Excel A full clean driving licence is desirable If this sounds like you, apply today!Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment businesses. We support job seekers in Administration, Customer Service, Human Resources, & Finance positions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current temporary, contract and permanent positions please visit, like & follow us on Facebook, Twitter and LinkedIn.Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days. If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

 
image

Know what your dream job looks like?

Haven't seen what you're looking for? 3 out of 10 people we've placed went into jobs that were never advertised. Call us today on 01908 200270 (Milton Keynes) or 01604 439380 (Northampton) to see how we can help you find your perfect role.

Send your cv