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International Support Coordinator (part time)

£23000 - £24000 per annum pro rata

Job description

International Support Coordinator (part time)

Permanent/part time

Circa £24,000 pro rata

Milton Keynes

We have a great opportunity to work in a new, exciting role offering the right candidates a job share. Our client is looking to explore the opportunity to employ two individuals for this role, with working hours split between AM and PM. This would give flexibility for any holiday or cover as you will be joining a fairly small team.

You will be a key contact within the office to support our international business expansion activities; supporting the International Business Manager, and the wider team, in the development and execution of the international business plan.

Key responsibilities will include but are not limited to:

  • To support the team to deliver international growth, by researching and proactively seeking out prospective distributors
  • To take a proactive role in, the identification, qualification, sign up, on-boarding, training and motivation of new distributors, and securing initial and repeat orders from existing & new distributors
  • To use the company's CRM and related databases to develop new business opportunities, track them, and bring them to a successful, lasting conclusion
  • To assist with the arrangement and coordination of visits to and from prospects & distributors
  • To gain understanding of customer issues, so as to be able to effectively diagnose and communicate problems
  • To establish and maintain product knowledge; to assist with product training, where necessary/appropriate
  • To ensure the provision of excellent service to distributors & customers

We are looking for someone with:

  • Intelligent, enquiring, energetic, tenacious
  • Cultural sensitivity - experience of other countries
  • Excellent spoken & written English
  • Disciplined, methodical, organised, likes 'a project',
  • Works to a high quality with attention to detail
  • A team player, fun, personable, but also at ease 'on their own'
  • Commercial understanding - concepts of margins, costings, quotations, negotiations
  • Experience of and/or ability to learn about technical products and applications
  • Passionate about customer service - takes pride in treating customers well
  • Problem solving skills - numerate, logical, stays calm, checks facts

Desirable

  • Knowledge of, and/or the capacity to learn about, international documentation, shipping and payment procedures - for 'background'/backup knowledge
  • A second language
  • Creative, ideally with experience of and aptitude in basic marketing functions

If you feel you have what it takes, please apply today because we'd love to hear from you!

Role advertised: 12 June 2019

WE WOULD PREFER YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.

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