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Internal Account Manager

Up to £23000 per annum

Job description

Internal Account Manager

Permanent

circa £23,000

Milton Keynes

As the Internal Account Manager, your job will be to provide a high quality, professional service to our clients and individuals ensuring we are always meeting and exceeding their expectations

You will maintain a strong relationship with our clients so that you are aware of their needs and able to offer the best possible resolution.

This is a fantastic opportunity to join and established successful company that offers not only career progression but great benefits and generous holiday.

Key responsibilities will include but are not limited to:

  • Responsible to guide the customer through the order process and life of the lease
  • Respond efficiently and professionally to incoming calls, emails and administration tasks to provide a one stop resolution
  • Taking ownership and working within guidelines to resolve customer's and other departments queries. Record all queries and action points on the system.
  • Ensure that the driver and key contacts receive all information required
  • Work towards monthly order and delivery targets
  • Organise your time to ensure timeframes are always met
  • Updating systems and checking documentation

We are looking for someone with:

  • Minimum of 2 years customer service experience with solid administration skills
  • Experience with Microsoft packages is essential
  • Effective telephone and negotiation skills
  • Prioritise and organise your workload
  • Keen eye for accuracy and attention to detail
  • Inspired by targets and hunger to achieve
  • Self-motivated with the ability to work within a pressurised environment
  • Able to take ownership of problems to resolution

If you feel you have what it takes, please apply today because we'd love to hear from you!

Role advertised: 19th June 2019

WE WOULD PREFER YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.

If this isn't your perfect role, register with us and let us find it for you.

 
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