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Education Customer Service Advisor

Up to £20000 per annum

Job description

Education Customer Service Advisor

Permanent

£20,000 plus benefits

Buckinghamshire (Field Based)

We have an exciting opportunity for an enthusiastic people person in a field-based role that covers the areas of Milton Keynes, Northants, Essex, Norfolk and Suffolk.

As a leader of workplace training, our client requires a professional, well presented personable individual to meet with the individuals who have already signed up to their training schemes. You will be meeting two to three of these people each day, so the role requires an organised person willing to travel.

You will attend pre-booked appointments in order to offer guidance to learners and employers about the courses that they are booked on , what the course entails and to ensure all paperwork is in place ready to start the course, such as Right to Work, DBS checks etc.

No experience is necessary, full training will be provided. Most importantly, we want this person to develop relationships with learners and employees through engagement.

Key responsibilities of the Relationship Consultant include:

  • Provide Information, advice and guidance to clients and learners
  • Ensure that all paperwork is present and correct
  • Understand key product knowledge and concepts
  • Provide accurate information to head office
  • Regularly liaise with Business Development Executives and Team Leader to ensure that the objectives, expectations and priorities of the team are met

The Relationship Consultant needs to be:

  • Demonstrate a track record of engagement with people
  • Excellent interpersonal skills and well presented
  • Organised with solid IT skills, work with accuracy
  • Able to remain focused under pressure and meet deadlines
  • Able to work alone effectively
  • Ability to communicate complicated information clearly
  • Takes ownership of their own professional development
  • Drive, determination and results focused
  • Acts with credibility and integrity

You must have your own transport with handsfree facility and sat nav, a Broadband connection at home and car insurance covered by business class. A laptop and mobile phone will be provided and all fuel expenses will be paid,

If you feel you have what it takes, please apply today because we'd love to hear from you!

Role advertised: 28 November 2019

WE WOULD PREFER YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.

If this isn't your perfect role, register with us and let us find it for you.

 
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