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Data Services Administrator

Up to £11 per hour

Job description

Data Services Administrator

Temporary (ongoing)

£11.20 per hour

Milton Keynes

Looking for a varied role? This could be just the ticket…. We need an individual that has solid administration skills, experience of customer service and some good experience of using Excel.

As the Data Services Administrator you will…

  • Investigate and resolve errors affecting customers
  • Deal with customer queries
  • Support to the wider department in resolving queries
  • support to your colleagues on complex data queries by sharing skills and knowledge
  • Manage and understand the expectations of the customer and ensure service lines are adhered to
  • Assist in the resolution of customer complaints, escalating where necessary
  • Take full ownership of issues, and to ensure timely, effective resolution
  • Identify system and process enhancements that are impacting the quality and timeliness of our services and make recommendations to resolve these
  • Work closely with the other teams to ensure that customers satisfaction is always met

Skill set for our Data Services Administrator is…

  • Experience in a Customer Service environment
  • Organised and responsive, enjoys working at a fast pace
  • Good level of Microsoft office packages including Word & Excel
  • An appreciation of data alongside great analytical skills
  • Anticipates issues and is pro-active in dealing with them
  • Can manage own time well and meet deadlines
  • Ability to work under pressure
  • Positive and enthusiastic with a can-do attitude
  • Good level of written and spoken English

If you feel you have what it takes to be our Data Services Administrator, please apply today because we'd love to hear from you!

Role advertised: 12 November 2019

WE WOULD PREFER YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.

If this isn't your perfect role, register with us and let us find it for you.

 
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