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Customer Service Administrator

Up to £10 per hour plus holiday pay

Job description

Customer Service Administrator

Temporary (to perm)

£10.00 per hour plus holiday pay

Milton Keynes

Are you efficient, energetic and enjoy talking to people? If so, we are seeking a customer service administrator to work within a team that is responsible for making appointments with customers for engineer visits.

Key responsibilities of the Customer Service Administrator will include but are not limited to:

  • Managing engineer schedules and organising workload throughout the day
  • Confirming site visits with customers and updating internal systems
  • Making up to 70 calls per day to engineers & customers
  • Always ensure that the management and best use of time is applied
  • Resolve any customer queries and problems
  • Providing a first-class service at all times

Our Customer Service Administrator needs to have:

  • Experience of making large volumes of outbound telephone calls
  • Administration and coordination experience
  • Strong sense of customer focus with excellent communication skills
  • Sense of urgency along with a 'can do' attitude
  • Enthusiast, flexible and adaptable
  • Able to follow processes and IT literate
  • Structured and organised
  • Proactive and takes ownership of tasks
  • Enjoys a team environment

Customer Service Administrator role advertised: 4 December 2019

If you feel you have what it takes to be our Customer Service Administrator, please apply today because we'd love to hear from you!

WE WOULD PREFER YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.

If this isn't your perfect role, register with us and let us find it for you.

 
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