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Customer Accounts Executive

£25000 - £28000 per annum

Job description

Customer Accounts Executive

Permanent

£25,000 - £28,000

Milton Keynes

The main objective of this role will be to generate new business opportunities for our sales team via telephone. You'll drive new sales opportunities and deliver excellent customer service to our ever-growing portfolio of customers.

Key responsibilities will include but are not limited to:

  • Develop new leads and opportunities to identify prospects for the sales team
  • Develop a pipeline of new commercial prospects
  • Managing regional customer communication, including internal communication with teams, point of customer ownership and ensuring the end to end commercial flow is being delivered.
  • Exceed customer expectations in managing their issues, be it - commercial, technical, testing and certification in a timely and professional manner
  • Liaise with marketing team to support mail shots, website updating, PR and marketing material, presentations, conferences, exhibitions and trade shows, travel and client visits, CRM system, etc.
  • Keep all CRM data up to date and amend where appropriate
  • Proactively keep up to date with the company's products and services
  • To achieve personal and business targets

We are looking for someone with:

  • Proven experience in a similar role
  • Ability to influence with excellent negotiation skills
  • Motivated, customer focused team player
  • Organised, self-motivated with excellent attention to detail
  • Effective communication skills, both written and verbal
  • Capable of prioritising workload
  • Ability to work under pressure, whilst maintaining a high level of professionalism
  • Good level of numeracy, literacy and administration skills
  • Experience of international experience would be an advantage

If you feel you have what it takes, please apply today because we'd love to hear from you!

Role advertised: 29 October 2019

WE WOULD PREFER YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.

If this isn't your perfect role, register with us and let us find it for you.

 
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