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Coordinator

£19000 - £21000 per annum pro rata

Job description

Coordinator

6-month FTC

£19,000 - £21,000 pro rata

Milton Keynes

In the role of Coordinator, you will be playing a vital part in communications with our customers. You will be coordinating activities relating to new customers, customer orders and installation of equipment.

Key responsibilities will include but are not limited to:

  • To provide a first-class customer service experience at all times
  • To demonstrate a high level of attention to detail and data entry accuracy
  • To liaise with third party suppliers to ensure a smooth and efficient delivery process
  • To understand and meet timeframes and targets for customer's installation
  • Take ownership of work ensuring contact with customer is maintained at regular intervals
  • Follow company process and procedures on a day-to-day basis
  • Use a logical approach and initiative to fact finding and problem resolution
  • Build positive working relationships with external suppliers

We are looking for someone with:

  • Excellent written and spoken communication
  • Minimum of 1-year experience in Customer Service
  • Experience in managing relationships with external suppliers
  • Extremely well organised and proactive
  • Keen eye for detail and accuracy
  • Intermediate IT skills with previous experience of Microsoft applications
  • Able to problem solve and suggestion solutions
  • Complaint handling experience is desirable
  • Ability to investigate and resolve non- technical issues

Role advertised: 27 August 2019

If you feel you have what it takes to be the Coordinator, please apply today because we'd love to hear from you!

WE WOULD PREFER YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.

If this isn't your perfect role, register with us and let us find it for you.

 
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