Quick Search

Advanced Search

IT Support Analyst (18 Month Contract)

Up to £30,000

Job description


Up to £30K DOE. Full-time Fixed Term Contract role.

The Company

Due to continuing growth, our client has a requirement for an experienced IT support analyst to join their company in a standalone role.

The Role

Your responsibilities will include:

  • To provide daily 1st and 2nd line support to up to 60 internal employees
  • Investigating faults and technical issues, documenting and following up to closure.
  • Manage ticketing system working to pre-agreed KPIs
  • Manage Asset management system
  • Liaise with Group IT oversees where necessary.
  • Source equipment from external suppliers and configure to company stardards before issuing
  • Manage office relocation in early 2018

About you

  • You will have excellent customer service skills, willing to go above and beyond for the user
  • You will have experience within an IT support environment.
  • You will have excellent attention to detail and organisational skills - being cool under pressure!
  • You will also have experience using Access and SQL databases.
  • The ability to speak French would be a distinct advantage.

So if you’re looking to develop your career with an exciting, challenging role within an established company, please do get in touch today!


As a result of the volume of applicants we receive we will be unable to respond to each of you. We will endeavour to respond to successful applicants (to this role) within 24 hours of your application.

To keep up to date with all of our vacancies please follow us on twitter, like us on face book and register with us on our own website.


Other candidates also looked at

IT Technician
£20000 - £25000

Graduate IT Technician Hertfordshire £20,000 £25,000 circa A well-established contractor is looking to appoint a Graduate IT Technician to help support the IT consultant and local offices within the organisation. You will ideally be a recent graduate and must demonstrate a clear understanding of the IT support function and preferably have studied an IT related subject in further education, or have experience working in the IT support industry. You will be interacting with users directly so it’s essential to have good communication skills. A professional approach is essential to the work which is often demanding and time-sensitive. The primary responsibilities will be as follows: Monitor and maintain the computer systems and networks. Install and configure computer systems Diagnose hardware and software faults Solve technical and applications problems, either over the phone or in person Required Skills: Network troubleshooting A degree or IT-related qualification (Essential) Previous IT related work experience Working on Networks, Applications, Windows, Active Directory, Remote Application Server & Load Balancing Knowledge of CRM, document management systems (such as Business Collaborator) and SOTI mobile device management would be an advantage Full clean driving licence


Know what your dream job looks like?

Haven't seen what you're looking for? 3 out of 10 people we've placed went into jobs that were never advertised. Call us today on 01908 200270 (Milton Keynes) or 01604 439380 (Northampton) to see how we can help you find your perfect role.

Send your cv