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Client Services Manager
£21000 - £28000

Client Services Manager £21000-£28000 FTC until 31/08/18 Newport Pagnell Do you have face to face account management experience of multiple business clients? Are you well-spoken with excellent written skills? Are you a graduate or equivalent with excellent time management skills? You could be just the person we’re looking for! The post holder will manage the financial aspects of client jobs, you will work with director and others to upsell current projects, cross sell and identify new opportunities in order to maximise revenue and profit per client. Key responsibilities will include but are not limited to: To play the lead role in the delivery of client projects, including client liason, management of internal resource departments and management of external suppliers To be the escalation point of contact for all participant queries via phone and email Be responsible for creating, updating and maintaining  promotions within an access database To set up and lead client meetings, creating agendas, communicating, creating and following up on contact records To manage all financial aspects of client projects To project manage client jobs, taking responsibility for timelines, reporting and management of client and participant communication, etc. Qualifications: Ideally a graduate with experience of working client-side within an agency environment in a similar role, though not essential Significant client management experience Substantial project management experience, including responsibility for meeting deadlines, reporting on progress and leading project teams. Demonstrable financial management experience Experience of working with and analysing complex data Excellent IT literacy, MS Word, PowerPoint, Excel, Access and Outlook Skills: Excellent interpersonal skills Good verbal and written communication skills Commercial outlook with a passion for quality Excellent time management and task management skills If you feel you have what it takes, please apply today because we’d love to hear from you! Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days. If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!        

Client Services Executive
£18000 - £21000

Client Services Executive £18000-£21000 FTC until 31/08/18 Newport Pagnell Do you have previous office experience? Are you a graduate or equivalent with good literacy and numeracy? You could be just the person we’re looking for! The post holder will provide administrative support for client and team projects and help to manage the financial aspects of client’s jobs. Key responsibilities will include but are not limited to: To play a key support role in the delivery of client projects, including client liaison, contact with internal resource departments and external suppliers. To be the day to day participant contact for all participant queries either via phone or email and maintain associated logs To support and to deliver communication plans either by developing the plan, copy writing the communications and proof reading Responsible for the management of website content for the programme through a content management system. Setting up of campaigns and promotions and setting up of reports Assisting with the creation of the design briefs and briefing the internal creative Qualifications: A recent graduate who wants to work in a fast paced, busy agency environment or who has client-side experience from within an agency environment in a similar role. Demonstrable task management experience including responsibility for meeting deadlines, reporting on progress and undertaking administration Experience working with technology and systems, though not essential Excellent IT literacy, MS Word, PowerPoint, Excel, Access and Outlook Skills: Excellent interpersonal skills Good verbal and written communication skills Commercial outlook with a passion for quality Excellent time management and task management skills If you feel you have what it takes, please apply today because we’d love to hear from you! Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days. If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!        

Marketing Intern
£21500 - £25000

Marketing Intern £21500-25000 12 month FTC Wolverton Do you have excellent skills in excel and are confident using Microsoft Office? Have you got a marketing related degree and are available immediately? Do you want a career in marketing? Yes? Then you could be just the person we’re looking for! The post holder will be assisting with marketing research and project support. Key responsibilities will include but are not limited to: 80% office based market research and project support Attending and setting up events Offering above and beyond office support Excel and Microsoft based administration support Communicating with internal and external contacts for research, feedback and project support Essential: Graduate with a marketing degree or similar Market research experience Attention to detail Able to work to deadlines Excellent communication, internal and external Loves projects and brands Desirable: Project support experience Driver, able to help set up events. If you feel you have what it takes, please apply today because we’d love to hear from you! Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days. If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!  

Service Centre Team Leader
£21420 - £21420

FTC 12-month maternity cover Hours: 37.5 hours per week working between Monday to Friday, 7am and 7pm Location: Central Milton Keynes £21,420 Extra note: Successful candidates will be invited to the assessment centre on 24th January 208 16:00-18:00   Calling all exceptional Customer Service Representatives!!! As a Service Centre Team Leader your role will be to drive our reputation for excellence by providing a first-class, multi-channel enquiry service, and accurate and ‘right first time’ information to all enquirers. You’ll motivate, train and plan resource to deliver a streamlined and positive customer service experience across all channels. The suitable candidate will need to be: Strong motivator and trainer with supervisory experience Exceptional customer service skills and experience Good IT skills, including Word and Excel, and in maintaining a complex database including CRM Organisational, planning and administrative skills Excellent communicator both written and verbal Proven resource planning and target driven Experience of quality checking to a high standard of written and verbal work across multiple channels Experienced in managing multi-channel enquiries, phone, email, online chat and social media What you'll get in return: This is a fantastic opportunity to work for an excellent employer in Milton Keynes in an exciting, fast paced environment, in addition to a competitive rate of pay. If you think you have what it takes then please apply today!   As a result of the volume of applicants we receive we will be unable to respond to each of you. We will endeavour to respond to successful applicants (to this role) within 24 hours of your application. To keep up to date with all of our vacancies please follow us on twitter, like us on face book and register with us on our own website.  

Customer Services Representative
£21000 - £21000

FTC 12 month maternity cover Hours: 37.5 hours per week working between Monday to Friday, 7am and 7pm Location: Central Milton Keynes Salary: Up to £21,500   Calling all exceptional Customer Service Representatives!!!   The is a permanent role to start ASAP   As a Customer Services Representative you will develop professional working relationships with a range of customers, being the first point of contact for all their enquiries. This is a high-volume telephone based role where you will need to use your excellent problem-solving skills on a regular basis!   The suitable candidate will need to be: Passionate about customer service Computer literate Have an excellent telephone manner Hold exceptional attention to detail   What you'll get in return: This is a fantastic opportunity to work for an excellent employer in Milton Keynes in an exciting, fast paced environment, in addition to a competitive rate of pay.   If you have a passion from problem solving, are organised and can multi task then please apply today!   As a result of the volume of applicants we receive we will be unable to respond to each of you. We will endeavour to respond to successful applicants (to this role) within 24 hours of your application.   To keep up to date with all of our vacancies please follow us on twitter, like us on face book and register with us on our own website.  

Contracts Assistant or Legal Assistant (Paralegal)
pro rata

Contracts Assistant or Legal Assistant (Paralegal) £20,000 pro rata 6 month FTC Milton Keynes Do you have good problem-solving skills paired with legal resource skills? Do you go the extra mile and are excellent at time management? You could be just the person we’re looking for! Our nationwide client has a wide range of professions and is at the forefront of improving the quality of life of their clients.   Key responsibilities will include but are not limited to: Contract management and preparation services to the business on a day-to-day basis Pre-contract support in the form of reviews of legal documentation and analysis Responsibility for drafting, negotiating and keeping up to date standard terms and conditions, confidentiality agreements Render support in company secretarial matters on an ad hoc basis Assist with the development of contract templates Conduct research in relation to legal developments and/or changes pertinent to the business Ensure that contracts are kept up date Assist with maintenance of our client’s insurance strategy and policy. Accountabilities Help reduce workload Assist to implement GDPR Harmonisation of master contract templates Minimise to turn-around time Successfully review contracts with a minimum supervision Person Specification: A Law Degree or/and LPC Willing to research and understand GDPR (Data Protection Law) Excellent written (legal drafting) and verbal communication skills Paralegal experience dealing with the administration of contracts, though not essential Solid MS Office knowledge Excellent problem solving, interpersonal skills and good team player High ethical standards and excellent time management skills If you feel you have what it takes, please apply today because we’d love to hear from you! Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days. If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!        

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