Customer Service and Sales Administrator
Kettering, Northamptonshire, England
£24k - 26k per year

Customer Service and Sales Administrator
Kettering - Office Based
Permanent / Full Time
£24,000 to £26,000 DOE

My client is looking for a proactive Sales Administrator, with great customer service skills to join their highly successful team. My client specialises in mobile computing and label printing systems and requires someone who enjoys working with and learning about technology to support their clients with orders and queries. Full product training will be provided and there are excellent prospects for progression.

Customer Service and Sales Administrator Responsibilities;

  • Deal with sales enquiries from existing customers and new customers.
  • Assist the Systems team with preparing quotations.
  • Process sales orders and raise purchase orders.
  • Proactively follow up on all quotations sent in a reasonable time scale so that we have the best chance of securing the business.
  • Where relevant, arrange customer site visits to build relationships and development additional business (mainly local companies).
  • Ensure the development of the contact database, ensuring all relevant fields are completed and that the quality of information continuously improves to assist with account management and targeted direct marketing.
  • Log non-conformances when appropriate and ensure a good customer outcome.
  • Participate at internal meetings and liaise with relevant departments.

Customer Service and Sales Administrator Key skills include,

  • Strong work ethic.
  • Excellent verbal and written communication.
  • A professional approach to dealing with customers.
  • Ability to quickly learn about complex and technical / IT products.
  • Ability to multi-task and work under pressure.
  • Familiar with Microsoft office and a CRM system would be an advantage.
  • Good spreadsheet skills.

Customer Service and Sales Administrator Qualifications and Personal Attributes

  • At least 7 GCSEs, with grade C or above in maths English and a science subject.
  • An interest in IT products.


Ascendant Recruitment is one of Milton Keynes and Northampton s leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, sales & marketing and digital marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit

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