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Customer Service Advisor

 

Are you passionate about customer service and looking for a new customer service job in Milton Keynes, Northampton or the surrounding areas? Whether you're searching for permanent, temporary or contract work we have lots of exciting customer service jobs and we're adding to them all the time.

We've been helping candidates just like you to find the right customer service job since 2003. During this time we have been firmly cemented as one of the leading local recruitment agencies. We’ll work closely with you to get a complete understanding of your needs so that we can help to find you the perfect customer service job.

Take a look below to see a selection of our latest vacancies. If you are struggling to find the right opportunity, it is still worth sending us your CV as we may still be able to help you. We have strong relationships with many employers in the area who are always on the lookout for new talent. This means we can network on your behalf and proactively help you find new opportunities.

Our friendly expert Recruitment Consultants are always happy to help. To find out more about how we can assist you in finding customer service jobs, please call us on 01908 200270 (MIlton Keynes) or 01604 439380 (Northampton).

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Customer Services Advisor/Receptionist
£17,000 - £19,000

Permanent role, full time role. 5 days per week to include regular evenings and 1 day every weekend (with day off in week) Shifts as follows; days 8:30-5:30pm, evenings 12:30-9:30pm, weekend shifts 8:30-5:30pm.   Our client within the Health & Well-being industry are looking to recruit a Customer Services advisor/Receptionist to join their expanding team in Milton Keynes!   The Role When you join the Front of House team you will make every person feel welcomed and a part of their community. They are looking for a genuine people-person, capable of dealing with issues with tact and diplomacy - all while delivering exceptional service. The environment is dynamic and fast-paced, and you'll be someone who really thrives in that environment. Most importantly, you’re driven by making a positive difference in people's lives. This is more than just a job, it’s a passion! Reception duties, managing busy sign-in periods & handle payments Knowledgeable about our events and services Handle enquiries and bookings in person, online and by phone Administration (filing, spreadsheets, emails) order and maintain supplies, receive and organise deliveries help coach and support less experienced colleagues   Minimum Requirements: 2 years customer facing retail and/or customer service experience in a busy environment Highly energetic, self-motivated, positive and enthusiastic team player Comfortable and effective in a sales environment Excellent attention to detail and a LOVE of admin is an absolute must! Friendly, people-person and genuine interest in helping people Flexible work schedule a must, including overtime for special events as needed Interest or experience in Fitness and Well-Being would be beneficial!   To find out more please apply today!   As a result of the volume of applicants we receive we will be unable to respond to each of you. We will endeavour to respond to successful applicants (to this role) within 24 hours of your application. To keep up to date with all of our vacancies please follow us on twitter, like us on face book and register with us on our own website.

Customer Service Advisor
£15500 - £17500

Our Northampton based client is seeking people with a great customer service attitude to join their expanding team. You will be receving incoming calls, helping customers with queries like changing their address, renewing subscriptions and other general enquiries. This really is the nice side of customer service. This role is Monday to Friday with one Saturday in five or six. A successful candidate will have experience working in a customer service environment and have a true can do attitude. This is a great opportunity for anyone who is looking to develop their customer service experience while working within a fun and vibrant environment. For more information, please get in touch! Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days. If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Customer Experience Representative
£19,000

Do you want a career as opposed to a job? Do you want to work for a company where you aren't made to feel "just a number"? Are you passionate about offering the best service to customers?   Full-time, permanent role. Salary up to £19,000. The Company Our client, the head office for a very well known brand based in Milton Keynes, are seeking an experienced Customer Service advisor to join their vibrant team! The working environment is extremely unique, with plenty of fun but also very hard-working and results-orientated. They are passionate that all employees with be rewarded for their efforts and feel appreciated. The Role The primary focus of the role is to offer Customer Service on the telephone and via email. You will be the first port of call for any incoming enquiries and will take ownership of the question or query until completion, sometimes liaising with other internal departments. You will sometimes receive challenging calls, but will demonstrate to the client that you genuinely care and resolve issues to the best of your ability. Your responsibilities will include: Remain in constant communication with a team of account managers and work closely to deliver sales support and attend to all customer requirements. Responsibility for administering new product orders Ensuring members’ details are displayed promptly, accurately and are updated regularly. Maintaining the customer contact database - ensuring it is up to date and accurate. Liaising with other business units and technology teams to troubleshoot and resolve customer enquiries. Continual commitment to pro-actively improve and develop the growing team - by taking responsibility for areas outside of the regular remit of the role to ensure the success of the business unit. The Person In order to be suitable for this role you will have the following skills/experience: You strongly believe 'good enough is never good enough' Excellent eye for detail and accuracy Analytical and confident with data analysis Driven to exceed customer’s expectations Problem solver with the ability to take ownership & resolve issues Strong communication skills Ability to challenge ideas and ask questions Must be competent in using a PC, particularly confident in Word and Excel, and ideally have had some experience of an image/graphics editing package (i.e. Paint Shop Pro or Photoshop). To discuss this exciting career opportunity further, please apply online now via this advert!   Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are short-listed we will aim to call you within two working days. If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

SAP Customer Service Administrator
£20000 - £25000

SAP Customer Service Administrator Milton Keynes £20,000 - £25,000     This role is to provide effective co-ordination for both sales staff and customers with accounts, stock control, stores and service departments and any other administrative department within the organisation.   You will manage the sales order process through to billing using the SAP status reports ensuring that the corporate guidelines on the method of shipment are adhered to.   You will handle telephone and general enquiries from customers, and sales personnel recording and reporting all activities.   Other duties will include the creation and follow up of quotations and sales orders in line with agreed deadlines; monitor the pricing on sales orders to ensure that they are in line with the agreed price lists and assist with the prompt resolution of customer queries and credit notes to aid the cash collection process.     Skills/background required   Experience of SAP GCSE grades A-C including English Language and Maths or equivalent Experience in a busy customer service office Excellent communication skills, both verbal and written Confidence to work on own initiative Organised and thorough with good attention to detail Ability to work under pressure     Please apply today!     Due to the high number of quality roles we are working upon, we may not be able to call you within 24 hours.  However, your application will be reviewed by a Consultant as quickly as possible, and if you are shortlisted by our client we will call you within 48 hours.  If you do not receive a call please do not be despondent, typically only one candidate can be successful per role! Please apply for any future roles in the same way.  Good luck!

Customer Service Advisors
£8.75 - £8.75

Are you passionate about delivering first class customer service? Do you enjoy working in a fast-paced environment? If this sounds like you and you’re immediately available, please read on… We have several exciting opportunities for Customer Service representatives to work at a large, busy call centre for our well-established client in Kettering. The roles are initially on a temporary basis with real potential to become permanent. About the role: You’ll be taking inbound enquiries from customers and resolving their queries efficiently and professionally. This could include ordering spare parts and accessories to fulfil orders, increasing revenue by promoting company products and services and booking service appointments. About you: You’ll have an excellent telephone manner and the ability to remain calm under pressure. You’ll already have customer service experience, which you may have gained from another call centre or possibly within a retail environment. These superb roles are available now so if you’d like to be considered please apply today!

Customer Service Advisor
£17000 - £17000

Are you passionate about delivering first class customer service? Do you enjoy working in a fast-paced environment? If this sounds like you and you’re immediately available, please read on… We have several exciting opportunities for Customer Service representatives to work at a large, busy call centre for our well-established client in Kettering. About the role: You’ll be taking inbound enquiries from customers and resolving their queries efficiently and professionally. This could include ordering spare parts and accessories to fulfil orders, increasing revenue by promoting company products and services and booking service appointments. About you: You’ll have an excellent telephone manner and the ability to remain calm under pressure. You’ll already have customer service experience, which you may have gained from another call centre or possibly within a retail environment. These superb roles are available now so if you’d like to be considered please apply today!

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Haven't seen what you're looking for? 3 out of 10 people we've placed went into jobs that were never advertised. Call us today on 01908 200270 (Milton Keynes) or 01604 439380 (Northampton) to see how we can help you find your perfect role.