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Customer Service Advisor

 

Are you passionate about customer service and looking for a new customer service job in Milton Keynes, Northampton or the surrounding areas? Whether you're searching for permanent, temporary or contract work we have lots of exciting customer service jobs and we're adding to them all the time.

We've been helping candidates just like you to find the right customer service job since 2003. During this time we have been firmly cemented as one of the leading local recruitment agencies. We’ll work closely with you to get a complete understanding of your needs so that we can help to find you the perfect customer service job.

Take a look below to see a selection of our latest vacancies. If you are struggling to find the right opportunity, it is still worth sending us your CV as we may still be able to help you. We have strong relationships with many employers in the area who are always on the lookout for new talent. This means we can network on your behalf and proactively help you find new opportunities.

Our friendly expert Recruitment Consultants are always happy to help. To find out more about how we can assist you in finding customer service jobs, please call us on 01908 200270 (MIlton Keynes) or 01604 439380 (Northampton).

Search results: 37 jobs
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Client Services Executive
£18000 - £22000 per annum Benefits

Client Services ExecutivePermanent£18,000 - £22,000Milton KeynesDo you have experience in a customer service role?You could be just what we are looking for!If you have experience in a customer service role and are looking for your next step in your career then this role could be for you. You will have a strong customer focus, be organised with excellent communication skills. Key responsibilities will include but are not limited to: Play a key support role in the delivery of client projectsManage enquiries within agreed timescales and SLAsSupport & deliver communication plansManagement of website contentAssisting with creation of design briefsTo manage and support administration of client jobsUpkeep of databaseResponsibility of contributing towards team targetsSeek approval from clients prior to commencement of any work The role of Client Account Administrator requires: Excellent organisational and administration skillsGood communication skills (verbal and written)Strong attention to detail and qualityAbility to work using own initiativeProactive and positivePicks up systems and processes easilyGood IT literacy with Microsoft Word, ExcelConfidence to make recommendations and strive for continual improvement in quality, performance and processes If you feel you have what it takes, please apply today because we'd love to hear from you! Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days. If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Customer Service Advisor
Up to £17500 per annum Plus bonus scheme

Customer Service Advisor Permanent£17,500 basic plus company bonus scheme RushdenKey responsibilities will include but are not limited to:Ensuring that that you are offering a first class experience to all customers.Inbound and outbound calling to customersTracking customer ordersUsing bespoke systemsWorking to tight deadlinesAnswering customer queries Upselling additional products We are looking for someone with: Experience in a customer service environmentHappy to make outbound calls to customers Able to work in a fast paced environmentA professional telephone manner and confident on the phone Excellent customer service skills If you feel you have what it takes, please apply today because we'd love to hear from you! Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Customer Service Advisor
£20000 - £215000 per annum

Customer Service AdvisorPermanent£20,000 - £21,500Milton Keynes We have a wonderful opportunity for a customer focused individual in a fun, busy office in Milton Keynes. You must have previous experience of SAP. Our clients brand new office offers a fantastic working environment along with free parking. Key responsibilities will include but are not limited to: Order processing in SAPDealing with enquiries, owning until resolution or escalating where necessaryEnsuring deliveries have been processed and delivered in a timely mannerDaily contact with contractors to obtain requirements We are looking for someone with: Experience in a customer service environment with strong administration skillsComputer literate, proficient in MS OfficeWell organised and good time managementFriendly telephone manner, able to build rapportSelf motivated with a positive approach If you feel you have what it takes, please apply today because we'd love to hear from you! WE WOULD PREFER YOUR CV IN WORD FORMAT Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn. If this isn't your perfect role, register with us and let us find it for you.

Customer Service Advisor
Up to £18000 per annum

Customer Service Advisor Salary £18000 SHIFT PATTERNWellingboroughMy client is looking for a Customer Service Advisor to support their customers with technical queries. Their customers are retailers who are calling in with queries regarding their EPOS systems/Hand Held Terminals. You will be determining the faults via scripted questions to determine whether or not you are able to fix the HHT over the phone or whether a replacement needs to be issued.The role involves:Inbound telephone support to customersOrdering stock on behalf of clients and arranging deliveriesOn the spot problem solving and diagnostics of both software and hardwareSolving queries between merchants and their banking partnersCommunicating with other departments to ensure customers receive the best service possibleAs you are supporting retailers you will be required to work across the SHIFT PATTERNS below:Weeks 1 and 2: 8am to 4pmWeeks 3 and 4: 9am to 5pmWeeks 5 and 6: 10am to 6pmWeek 7: 3pm to 11pm- Alternate weekends working EITHER Saturday or Sunday.Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Customer Service Advisor
Up to £21400 per annum

Customer Service AdvisorPermanent£21,400Milton Keynes We have an opportunity for an individual with Customer Service experience to join a fantastic, professional organisation that offers career progression and a great working environment. The position is 37.5 hours per work working shifts between 7am and 7pm Monday to Friday. Key responsibilities will include but are not limited to: Take responsibility for incoming calls, emails and queries and either answer directly or refer to other departments, taking ownership until completionBe confident to receive and respond to enquiries in other service centre areas at peak times or to provide scheduled coverUse CRM and other appropriate systems to record enquiriesCo-ordinate cross-department communications and ensure the advisory teams are up-to-date and have relevant and appropriate information with which to support enquiriesSupport the delivery of projects relevant to your departmentEnsure compliance to data security, data protection and data confidentiality policiesOccasional travel to attend training and departmental/ organisation eventsMaintain an understanding of products and services availableIn conjunction with the Events Team, assist in planning, administering and booking of eventsMake outbound courtesy calls to contact individuals in relation to services We are looking for someone with: Experienced in managing multi-channel enquiries, phone, email, online chat and social mediaStrong motivator and trainer with experience in delivering against SLA'sKeen attention to detail ensuring high standard of written and verbal workExceptional customer service skills and experienceGood IT skills, including Word and Excel, and in maintaining a complex database including CRMOrganisational, planning and administrative skillsConfident and effective communication skillsProven ability to prioritise and deliver in a fast-paced environment If selected, the interview process is a three-stage process, starting with a 10 minute telephone interview, followed by an assessment and then final interview. If you feel you have what it takes, please apply today because we'd love to hear from you! Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn. If this isn't your perfect role, register with us and let us find it for you.

Customer Service Administrator
£17000 - £17500 per annum

Customer Service AdministratorDesboroughSalary: £17000 - £17500 per annumWorking pattern:38 hours per week - Monday 8:30am to 5pm including 30 minutes lunch break, Tuesday to Friday 9am to 5pm including 30 minutes lunch break Our industry leading client is looking to recruit a Customer Service Administrator who will be dealing with export orders. Key areas of the role include liaising with sales management, the market supply team, distribution centres and customers directly. Whilst experience in customer service is desirable, the ideal candidate will be bright, enthusiastic, eager to learn, have common sense and be literate.Recent graduates are welcome to apply.The successful candidate will be given comprehensive training for the role.Key Responsibilities:Data entry - accurate and timely input of customers' ordersResponding to queries via e-mailQuery resolution and ad-hoc reportingInvoicing orders ready for shipment, and creating associated paperwork Key Skills and Qualifications:Strong communication, organisational and administrative skillsMust be numerateMust have good written EnglishExcellent attention to detailGood computer skills and efficiency MS Office - Outlook/ Word / Excel / PowerPoint If this sounds like you, we'd love to hear from you! Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

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Haven't seen what you're looking for? 3 out of 10 people we've placed went into jobs that were never advertised. Call us today on 01908 200270 (Milton Keynes) or 01604 439380 (Northampton) to see how we can help you find your perfect role.