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Customer Service Advisor

 

Are you passionate about customer service and looking for a new customer service job in Milton Keynes, Northampton or the surrounding areas? Whether you're searching for permanent, temporary or contract work we have lots of exciting customer service jobs and we're adding to them all the time.

We've been helping candidates just like you to find the right customer service job since 2003. During this time we have been firmly cemented as one of the leading local recruitment agencies. We’ll work closely with you to get a complete understanding of your needs so that we can help to find you the perfect customer service job.

Take a look below to see a selection of our latest vacancies. If you are struggling to find the right opportunity, it is still worth sending us your CV as we may still be able to help you. We have strong relationships with many employers in the area who are always on the lookout for new talent. This means we can network on your behalf and proactively help you find new opportunities.

Our friendly expert Recruitment Consultants are always happy to help. To find out more about how we can assist you in finding customer service jobs, please call us on 01908 200270 (MIlton Keynes) or 01604 439380 (Northampton).

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Customer Service Agent
Up to £21000 per annum Benefits

Customer Service AgentPermanent£21,000 plus benefitsMilton Keynes Our client has established itself as the market leader in their industry. They work with the world's leading vehicle manufacturers to support their customers, as well as some of the UK's biggest fleets, leasing companies and local authorities. This rapidly expanding business presents a fantastic opportunity to be part of the biggest change in the automotive industry for a century!As a Customer Service Agent, you hold a really important role as the first point of contact to all their customers. This role requires individuals that are passionate about providing outstanding customer service and understanding the impact of providing positive customer experience to their success and growth.Duties of the Customer Service Agent will include:Dealing with all types of inbound and outbound contacts - calls, emails and live chatsTo be the first point of contact for customers and equipment hostsIdentify customer needs and resolve their queriesUnderstand products and keep up to date with any changesAct as an ambassador for the brandSkills & Experience of the Customer Service Agent:Passionate about providing excellent customer serviceExcellent attention to detail and accuracyConfidence on the telephoneStrong clear verbal and written English skillsAbility and familiarity with use of a desktop PCProficient with Microsoft Office applications (Word, Excel, PowerPoint & Outlook)Strong people skillsWorking hours:A shift pattern is worked between the hours of 7.30am and 9.30pm. You will work an 8-hour day which will include one in four weekends.If you feel you have what it takes to be our Customer Service Agent, please apply today because we'd love to hear from you! Customer Service Agent role advertised: 24 January 2020 WE WOULD PREFER YOUR CV IN WORD FORMAT Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn. If this isn't your perfect role, register with us and let us find it for you.

Customer Service Advisor
Up to £18000 per annum

Customer Service AdvisorWellingborough, Park FarmSalary up to £18,000 DOE My client is looking for a Customer Service Advisor to support their customers with technical queries. You will be determining the faults via scripted questions to determine whether or not you are able to fix the problem over the phone or whether a replacement needs to be issued.The role involves:Inbound telephone support to customersOrdering stock on behalf of clients and arranging deliveriesOn the spot problem solving and diagnostics of both software and hardwareSolving queries between merchants and their banking partnersCommunicating with other departments to ensure customers receive the best service possible It's crucial that the successful candidate has basic knowledge of technology, i.e. smart phones. If this sounds like you, please apply today.Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment businesses. We support job seekers in Administration, Customer Service, Human Resources, & Finance positions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current temporary, contract and permanent positions please visit, like & follow us on Facebook, Twitter and LinkedIn.Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Technical Customer Service Advisor
£17500 - £18000 per annum

Technical Customer Service AdvisorWellingborough, Park FarmSalary: up to £18,000 DOE My client is looking for a Customer Service Advisor to support their customers with technical queries. You will be determining the faults via scripted questions to determine whether or not you are able to fix the problem over the phone or whether a replacement needs to be issued.The role involves:Inbound telephone support to customersOrdering stock on behalf of clients and arranging deliveriesOn the spot problem solving and diagnostics of both software and hardwareSolving queries between merchants and their banking partnersCommunicating with other departments to ensure customers receive the best service possible It's crucial that the successful candidate has basic knowledge of technology, i.e. smart phones. If this sounds like you, please apply today.Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment businesses. We support job seekers in Administration, Customer Service, Human Resources, & Finance positions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current temporary, contract and permanent positions please visit, like & follow us on Facebook, Twitter and LinkedIn.Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Customer Service Advisor - Kettering
£17000 - £19000 per annum Plus bonus scheme

Customer Service AdvisorFull time/ Permanent£17,000 basic salary - £19,000 OTE (including bonus scheme) Kettering We are delighted to be supporting our client in the recruitment of a Customer Service Advisor to work within their busy team. By nature, you will be empathetic with a clear and friendly telephone manner. You will be well organised and able to pick up systems and processes quickly. To be our Customer Service Advisor you will need to be able to work rotational shifts on a weekly rotation, including some weekends. Key responsibilities of the Customer Service Advisor include: Providing telephone support to incoming callsListening and assessing each call on a case by case basis, offering informed adviceAccurately recording and updating caller information in the systemDraft accurate correspondence in line with captured dataKeeping up-to-date with services in order to accurately advise clientsPerform research and checks on particular conflicts that may affect the caseManage engagement with customers by effective follow up, recording information accuratelyBe attentive to identify serious and complex issues Our Customer Service Advisor needs to have: A good level of education including GCSE Grade C or equivalent in English languageExperience within a regulated or financial environment would be an advantageDisplay excellent customer service skills, empathy and patienceNaturally curious and able to make decisions confidentlyAn understanding and appreciation of working within strict regulationsAccurately recording and updating customer informationKeeping up-to-date with all products and services in order give accurate adviceEnthusiast, flexible and adaptable If you feel you have what it takes to be our Customer Service Advisor, please apply today because we'd love to hear from you! WE WOULD PREFER YOUR CV IN WORD FORMAT Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn. If this isn't your perfect role, register with us and let us find it for you.

Customer Service Advisor
£18000 - £20000 per annum

Customer Service Advisor Salary: £18,000 PA starting salary. Potential to increase to £20,000 PA within the first year. Plus further increments with service. 33 days holiday per year (including bank holidays)!Location: Corby Full time/ 37.5 hours per week Monday - Friday ranging from 8am - 8pm. For example 8am - 4pm/ 9am - 5pm/ 10am - 6pm/ 12pm - 8pm. Only 1 week in 5 weeks working until 8pm. (scheduled in advanced weekly rotational shifts)Occasional weekend work (but only one day of the weekend) but you always have x2 days off per week Our industry-leading client is looking to recruit a Customer Service Advisor to join their expanding team at a large, busy contact centre. This company offers great career progression and the opportunity to develop your skillset. Key Duties of a Customer Service Advisor:Take ownership of customer queries and follow through to completionIdentify and order spare parts and accessories, provide self-help advice and book service visits in addition to promoting extended warranty productsRespond rapidly to all inbound customer traffic observing the current Service Level Agreements (SLA's)Deliver first class quality customer servicePromote products and services with the aim of generating income for the business and improving customer loyalty. This may include the selling of repair plans, extended warranty and accessories where appropriateAdhere to company processes, procedures, policies and standardsMaintain effective working relationshipsThe Customer Service Advisor will have the following experience:You'll have an excellent telephone manner and the ability to remain calm under pressureYou'll feel comfortable dealing with customers on the phone and always want to provide the best customer service experience possibleYou're passionate about customer service If this sounds like you, please apply today.Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment businesses. We support job seekers in Administration, Customer Service, Human Resources, & Finance positions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current temporary, contract and permanent positions please visit, like & follow us on Facebook, Twitter and LinkedIn.Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Customer Service Advisor
Up to £18000 per annum

Customer Service AdvisorWellingborough, Park FarmSalary up to £18,000 DOE My client is looking for a Customer Service Advisor to support their customers with technical queries. You will be determining the faults via scripted questions to determine whether or not you are able to fix the problem over the phone or whether a replacement needs to be issued.The role involves:Inbound telephone support to customersOrdering stock on behalf of clients and arranging deliveriesOn the spot problem solving and diagnostics of both software and hardwareSolving queries between merchants and their banking partnersCommunicating with other departments to ensure customers receive the best service possible It's crucial that the successful candidate has basic knowledge of technology, i.e. smart phones. If this sounds like you, please apply today.Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment businesses. We support job seekers in Administration, Customer Service, Human Resources, & Finance positions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current temporary, contract and permanent positions please visit, like & follow us on Facebook, Twitter and LinkedIn.Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

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Haven't seen what you're looking for? 3 out of 10 people we've placed went into jobs that were never advertised. Call us today on 01908 200270 (Milton Keynes) or 01604 439380 (Northampton) to see how we can help you find your perfect role.