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Customer Service Advisor

 

Are you passionate about customer service and looking for a new customer service job in Milton Keynes, Northampton or the surrounding areas? Whether you're searching for permanent, temporary or contract work we have lots of exciting customer service jobs and we're adding to them all the time.

We've been helping candidates just like you to find the right customer service job since 2003. During this time we have been firmly cemented as one of the leading local recruitment agencies. We’ll work closely with you to get a complete understanding of your needs so that we can help to find you the perfect customer service job.

Take a look below to see a selection of our latest vacancies. If you are struggling to find the right opportunity, it is still worth sending us your CV as we may still be able to help you. We have strong relationships with many employers in the area who are always on the lookout for new talent. This means we can network on your behalf and proactively help you find new opportunities.

Our friendly expert Recruitment Consultants are always happy to help. To find out more about how we can assist you in finding customer service jobs, please call us on 01908 200270 (MIlton Keynes) or 01604 439380 (Northampton).

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Customer Service Advisor
Up to £17500 per annum

Customer Service AdvisorPermanent£17,500 NorthamptonMonday - Friday. 8:30am - 5pm Key responsibilities will include but are not limited to:High volume of inbound callsOutbound calls to call customers backAdministration and data entry The first half of the week is heavily telephone based whereas the end of the week is very administrative. We are looking for someone with: An excellent telephone mannerStrong communication skillsStrong administration experienceGreat attention to detail If you feel you have what it takes, please apply today because we'd love to hear from you! Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.In line with new data protection legislation, we will hold your data for 14 days, and if by that time we have not communicated and put appropriate consent in place, we will delete your data from our systems.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Customer Service Administrator
Up to £9 per hour

Customer Services Administrator37.5 Hours per week.£8.72paNorthamptonKey responsibilities will include but are not limited to:To drive call performance for outbound and inbound lines.To become the liaison for customers and stakeholders for your designated area.Meet daily, weekly and monthly KPIs provided.Support compliance activities and follow the company policies.To perform ad-hoc tasks.Identify process improvements and promoting continuous improvements in order to drive quality for customer services.Skills and Abilities:Good Attention to detailGood IT skills - particularly Microsoft OfficeEffective communicatorAbility to work on your own initiativeAbility to work under pressureGood team member with a positive attitudeDesire to support continuous improvement If you feel you have what it takes, please apply today because we'd love to hear from you!Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Inbound Customer Service Advisor
£17000 - £18000 per annum

Inbound Technical Customer Service AdvisorWellingborough£17,000 - £18,000 My client is looking for a Customer Service Advisor to support their customers with technical queries. This is a fantastic role for someone who likes talking to customers and problem solving.The role involves:Inbound telephone support to customersOrdering stock on behalf of clients and arranging deliveriesOn the spot problem solving and diagnostics of both software and hardwareSolving queries between merchants and their banking partnersCommunicating with other departments to ensure customers receive the best service possibleTheir customers' are retailers and therefore provide the support they require across shift patterns. There is a 6 week shift pattern:Week 1: 8am to 4pmWeek 2 and week 3: 9am to 5pmWeek 4 and week 5: 10am to 6pmWeek 5: 3pm to 11pm- Alternate weekends working EITHER Saturday or Sunday.If you are interested in this role, please apply today!Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Service Administrator
Up to £23000 per annum

Service AdministratorPermanent£23,000Milton Keynes Key responsibilities will include but are not limited to:Co-ordinate all service engineers (PPM, breakdowns & quoted works) within a designated regionProactively communicate progress to all stakeholders (ETA's, outstanding works etc.)Proactively trigger escalations when necessaryMaintain the Service Management system in real-timeAdminister quotations for service activities when requiredComplete all service invoicing within a designated regionCo-ordinate all other regional administration (rota's, planners etc.)Ensure all requirements under H&S legislation and required quality systems are actively adhered toActively demonstrate the support of other areas/departments within the company to ensure a team spirit is observedAny other reasonable request compatible with the job description as identified by the Service Operations Manager We are looking for someone with: Strong sense of customer focusSense of urgency along with a 'can do' attitudeEnthusiast, flexible and adaptableAble to follow processes and IT literate, specifically: MS Word and MS ExcelStructured and organisedCommunicativeProactive and takes ownership of tasksEnjoys a pressurised environmentProfessional and a team playerPreferable educated to Degree levelWorking in a B2B Call Desk environmentExperience of Service Administration If you feel you have what it takes, please apply today because we'd love to hear from you! Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.In line with new data protection legislation, we will hold your data for 14 days, and if by that time we have not communicated and put appropriate consent in place, we will delete your data from our systems.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Customer Service Administrator
Up to £17000 per annum

Customer Services Administrator37.5 Hours per week.Rotational Shifts£17,000paNorthamptonKey responsibilities will include but are not limited to:To drive call performance for outbound and inbound lines.To become the liaison for customers and stakeholders for your designated area.Meet daily, weekly and monthly KPIs provided.Support compliance activities and follow the company policies.To perform ad-hoc tasks.Identify process improvements and promoting continuous improvements in order to drive quality for customer services.Skills and Abilities:Good Attention to detailGood IT skills - particularly Microsoft OfficeEffective communicatorAbility to work on your own initiativeAbility to work under pressureGood team member with a positive attitudeDesire to support continuous improvement If you feel you have what it takes, please apply today because we'd love to hear from you!Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Spanish Speaking Customer Service Advisor
£20000 - £23000 per annum

Spanish Speaking Customer Service AdvisorPermanent£20,000 - £23,000Location: Woodford HalseMonday - Friday Office HoursKey responsibilities will include but are not limited to:Processing Incoming Orders dailyProcessing Quotations and enquiriesAnswering income calls.Responsible for 25 DistributorsBuild and maintain relationships with external businesses and partners.End to end account management - From Order to DispatchCustomer stock holdingMonitoring Sales figures monthly and produce a report to show.Telephone, Email, Face to Face and Video Call InteractionsHousekeeping of Accountsensuring Data is accurately entered onto Bespoke system Candidate specification:The ability to think outside the boxThe ability to work on their own initiativeThe ability to solve problems and assist customers in a positive and professional mannerExcellent written and verbal communicationsOrganisedThe ability to work under pressureGood attention to detailIf you feel you have what it takes, please apply today because we'd love to hear from you!Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.In line with new data protection legislation, we will hold your data for 14 days, and if by that time we have not communicated and put appropriate consent in place, we will delete your data from our systems.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

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Know what your dream job looks like?

Haven't seen what you're looking for? 3 out of 10 people we've placed went into jobs that were never advertised. Call us today on 01908 200270 (Milton Keynes) or 01604 439380 (Northampton) to see how we can help you find your perfect role.