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Contact our Northampton recruitment office

 

Since 2003 Ascendant Recruitment has helped thousands of talented people find permanent, contract and temporary jobs with over 300 of the finest employers in the region.

Following on from the success of our Milton Keynes office, in 2015 we opened a second office in Northampton, allowing us to better serve our Northamptonshire-based clients and candidates. 

Our recruitment divisions include:

  • Office Support
  • Sales and Marketing
  • Finance & Accountancy
  • HR
  • Warehousing & Logistics
  • IT Support

We work with companies and candidates across the whole of Northamptonshire, including Northampton, Kettering, Corby, Rushden and Wellingborough.

You'll find contact details for our Northampton-based team below:

Contact our Northamptonshire Team:

Shaun Rickard, Senior Consultant: shaun@ascendantrecruitment.co.uk

Call: 01604 439380 Monday to Friday (8am – 5.30pm)

Email: superstars@ascendantrecruitment.co.uk

Address

Ascendant Recruitment Limited
First Floor
14 Queensbridge
Northampton
NN4 7BF

Whether you’re a candidate looking for your next career move or an employer looking for a talented new member for your team, we’d love to hear from you.

Click here to find out more about our Milton Keynes team

Search results: 4 jobs
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Customer Service Advisor (Afternoon/evening shifts only )
£19500 - £21500 per annum

Full time: Monday - Friday between the hours of 1:45pm - 10pm (37.5 hours p/w) My client is looking to recruit experienced customer service professionals. This is a large/ busy contact centre, where you will be answering a high volume of inbound customer service calls (THIS IS NOT A TELESALES ROLE). We are looking for professionals with a vibrant personality, a friendly and positive demeanour AND demonstrated customer service experience. Ideally from a telephony/ call centre/ contact centre environment or similar.Responsibilities of the Customer Service Advisor:Supporting their customer's requests via inbound calls you will be expected to-Take ownership of customer queries and follow through to completionIdentify and order spare parts and accessories, provide self-help advice and book service visits in addition to promoting extended warranty productsRespond rapidly to all inbound customer traffic observing the current Service Level Agreements (SLA's)Deliver first class quality customer servicePromote products and services with the aim of generating income for the business and improving customer loyalty. This may include the selling of repair plans, extended warranty and accessories where appropriateAdhere to company processes, procedures, policies and standardsMaintain effective working relationships

Customer Service
Negotiable

Customer Service AdvisorsBased in Corby Starting salary is £18,615 paPotential to increase to £19,115 PA within first year, plus bonus (up to £1,000) Key Duties of a Customer Service Representative:Supporting our customer's requests via inbound calls you will be expected to-Take ownership of customer queries and follow through to completionIdentify and order parts and accessories, provide self help advice and book service visits in addition to promoting extended warranty productsRespond rapidly to all inbound customer traffic observing the current Service Level Agreements (SLA's)Deliver first class quality customer servicePromote products and services with the aim of generating income for the business and improving customer loyalty. This may include the selling of repair plans, extended warranty and accessories where appropriateAdhere to company processes, procedures, policies and standardsMaintain effective working relationshipsWe are looking for people who haveAn excellent telephone manner and the ability to remain calm under pressureThe ability to feel comfortable dealing with customers on the phone and always want to provide the best customer service experiencea passion about providing outstanding customer service There is free parking and our clients site is easily accessible via public transport. This vacancy is full time (37.5hrs per week) within their Contact Centre and covers the department opening hours of Monday-Friday 8am-8pm, Saturday 9am-5pm, Sunday and occasional Bank Holidays 9am-4pm on a rota based system: You will be expected to work: 1 x Saturday (9:00am to 5:00pm) in every 5 with a day off in the week1 x Sunday (09.00am to 5:00pm) in every 10 with a day off in the weekWorking x2 Bank Holidays per year - you will be told in advance Role advertised: 15th June 2021If you feel you have what it takes ,please apply today because we'd love to hear from you!WE WOULD PREFER YOUR CV IN WORD FORMATAscendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.If this isn't your perfect role, register with us and let us find it for you.

Finance Assistant
£26000 - £28000 per annum

Finance AssistantSalary up to £28,000Based in Northampton We are looking for an experienced Finance Administrator or Finance Assistant to join our clients growing business, who are in the process of doing big and exciting things. We are looking for likeminded people who want to grow with them and be part of their journey.You will offer support to the finance team and be responsible for day-to-day management of the business's financial transactions. You will need to work in an efficient and discreet way, in line with best practises. Whilst supporting the finance manager with the goal of guiding the company towards profitability and long-term success. Monitoring business transactionsSupporting the month-end account management processParticipating in financial auditsPreparing financial reportsSupporting monthly payroll and keep organised recordsRecording accounts payableProcessing invoices and follow up with clients, suppliers and partners as neededSupporting management of sub-contractors and CIS databaseIdentifying and address account discrepanciesParticipating in payroll processesSupporting the Finance Assistant with their role and development You must be:Advanced in Microsoft Excel (creating spreadsheets and charts and using financial Excel functions)Well organised with exceptional timekeepingDetail orientated, with an ability to spot numerical errorsWell organised If you feel you have what it takes, please apply today because we'd love to hear from you!Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.In line with new data protection legislation, we will hold your data for 14 days, and if by that time we have not communicated and put appropriate consent in place, we will delete your data from our systems.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck! Job posted 15.06.2021

Customer Service
£22000 - £24000 per annum

Customer AdvisorPermanent - up to £24,000 depending on experienceKetteringFree Parking We are recruiting for someone who has a flexible approach with a passionate personality that is committed to providing excellent levels of service to our clients customers.Working within a precise and customer focused manner you will facilitate all actions and communications at after sales stage. You will deliver high levels of customer satisfaction both internally and externally and ensure the smooth running of the customer service function. In return you will get a fantastic opportunity to work for an exciting fast paced organisation with a great team environment, which gives individuals the opportunity to grow within the business. Your responsibilities will include:Deal with incoming calls in a friendly and professional mannerProcess all orders gained by the sales team ensuring all information is gathered from the customer and documented accuratelyManage all orders after point of sale, continuously monitor stock levels, allocate projects ready for delivery and organise customer call offsEnsure we meet all customer project deliveriesMaintain the smooth running of the customer service tasks, continually evaluating and suggesting improvements in internal processesProcess extras, spare parts and quick orders in a timely manner to ensure lead times are metInvestigate any questions and queries on potential complaints in detailDeal with customer complaints promptly and efficiently ensuring a satisfactory resolution for all parties following clear investigationComplete weekly reporting on the customer service KPI'sLiaise with Despatch, Purchasing and other company personnel to fulfill customers projects on time and in fullYou may be required to carry out other tasks necessary for the smooth running of the business You should have:a positive, problem solving attitude to all challengesan excellent telephone mannerability to work well under pressurea great can-do attitude and a real desire to deliver `best-practice` customer serviceStrong IT skill's, excel and word proficient If you feel you have what it takes, please apply today because we'd love to hear from you!Role advertised: 15th June 2021WE WOULD PREFER YOUR CV IN WORD FORMATAscendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.If this isn't your perfect role, register with us and let us find it for you.

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Haven't seen what you're looking for? 3 out of 10 people we've placed went into jobs that were never advertised. Call us today on 01908 200270 (Milton Keynes) or 01604 439380 (Northampton) to see how we can help you find your perfect role.

 

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