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Contact our Northampton recruitment office

 

Since 2003 Ascendant Recruitment has helped thousands of talented people find permanent, contract and temporary jobs with over 300 of the finest employers in the region.

Following on from the success of our Milton Keynes office, in 2015 we opened a second office in Northampton, allowing us to better serve our Northamptonshire-based clients and candidates. 

Our recruitment divisions include:

  • Office Support
  • Sales and Marketing
  • Finance & Accountancy
  • HR
  • Warehousing & Logistics
  • IT Support

We work with companies and candidates across the whole of Northamptonshire, including Northampton, Kettering, Corby, Rushden and Wellingborough.

You'll find contact details for our Northampton-based team below:

Contact our Northamptonshire Team:

Call: 01604 439380 Monday to Friday (8am – 5.30pm)

Email: superstars@ascendantrecruitment.co.uk

Address

Ascendant Recruitment Limited
First Floor
14 Queensbridge
Northampton
NN4 7BF

Whether you’re a candidate looking for your next career move or an employer looking for a talented new member for your team, we’d love to hear from you.

Click here to find out more about our Milton Keynes team

Search results: 68 jobs
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Client Services Manager
£26000 - £32000 per annum KPI Related Bonus

Client Services ManagerNorthamptonSalary: Up to £32,000, plus KPI related bonusMy client is looking for a very client focussed Account Manager to be the primary point of contact for one of their key clients. They are looking for a real "go to" person who is happy to be the project lead and somebody who provides both strategic and operational support at every level. You will recognise that relationships are incredibly important and develop and maintain strong and effective relationships with the key contacts around the client's business. You will drive a collaborative can-do attitude within the Client Services Team, providing leadership and management support for the Client Services Executives, enabling them to deliver exemplary Account Management service. Essential Job FunctionsEstablishing & maintaining strong client relationships through account management which will include regular telephone and email communication and face to face meetings.You will interact & communicate effectively with other departments and subject matter experts, ensuring that the appropriate people around the business are briefed with important information relating to the clients account.Ensuring that expectations are managed both internally and externallyIdentify patterns, trends and present actionable insights from large datasetsUse BI tools available (Business Objects) to produce marketing reports (standard & bespoke) and customer data for analysisProvide accurate and relevant insights to support business objectives and help inform key decisionsUnderstand and track customer journeys and behavioursAddress client requests, challenges and concerns ensuring the resolution of issues in a timely manner, with follow-up when appropriate.Analyse client performance using the systems, data & reporting tools that are available to provide insight and feedback to the client whenever necessary or appropriate.Providing regular business updates to the DMD & MD both verbally and in writing (email, presentations & reports).Provide & present KPI information in monthly operational meetings and quarterly strategy meetings with the client and senior management team.Manage & co-ordinate administrative support for the clients Subscription Marketing Team: Campaign set up (source code, web administration, product administration). Facilitating client meetings: Agenda, minutes, actions grid.Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Legal Asssitant
£20000 - £22500 per annum

LEGAL ASSISTANTInitial 6 month FTCSalary circa £22,600OVERALL PURPOSE OF THE JOBTo provide high quality, legal administrative services for fee-earners and clients as part of a customer focused team who demonstrate integrity and quality in all that they do.MAIN ACCOUNTABILITIESOffice SupportProvide a high quality support service to lawyers.Assist in the delivery and development of the service, using IT systems to type up correspondence, forms, court documents, maps and plans, and other documentation as required.Produce accurate, comprehensive and up-to-date legal documentation to tight deadlines for use in court hearings and/or other legal processes.Deliver an efficient and customer focused service, by processing and responding to incoming communication (post, telephone, fax, intranet and internet), taking messages, copying and distributing information as necessary.Actively assist with progression of legal casework, thus fee-earning, by monitoring files, creating reminders, initiating documentation for checking by fee-earners and acting in their absence under supervision.Manage any problems/situations which may arise, seeking assistance from lawyers when necessary.Ensure an accurate, confidential and effective service by maintaining up-to-date filing systems (electronic), and security of information in accordance with the policies and procedures and relevant legislation.Ensure accurate input of data particularly in the task of client/matter opening and archiving and indexing of deeds and documents, ensuring that all records are kept up-to-date.Actively contribute to and participate in the Legal Services quality standard of legal practice management (Lexcel).Undertake general clerical and administrative tasks, for example, open, close and maintain files, photocopying, binding and to support the service as required.Team SupportCo-ordinate diary management to ensure meetings are properly arranged and information recorded and distributed.Take and produce minutes of meetings when required.Contribute to the development of the service.Advise and inform others on matters relating to own job, service or directorate.Participate in team/service meetings.Support the induction, supervision and learning of others as required.Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Customer Service Advisor
Up to £9 per hour

Customer Service Advisor Northampton Full time/ permanent £8.72 per hour 37.5 hours per weekRotational Shifts Monday - FridayWeek 1: 8am - 4pmWeek 2: 10:30am - 6:30pm About the role:Handle incoming telephone calls from customers, ensuring calls are answered promptly and professionally dealing with a high volume of inbound and making outbound calls (not sales)Calling customers to arrange deliveriesMaintain a regular check on order progress and ensure that customers are kept fully informed of the status of their ordersUpdate local systems ensuring that full details are maintained of contact with customers and relevant notes of any discussionsMaintain customer service emails and ensure that responses are provided within a timely mannerUnderstanding individual needs of the customers, able to act compassionately, whilst showing empathyAbout you:You'll have an excellent telephone manner and the ability to remain calm under pressure.Able to work in a diverse environment with the ability to multi task in a fast paced environmentProblem solver with a positive attitude to work Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Customer Service Agent
Up to £8 per hour

Temporary Customer Service Advisor - September to JanuaryMy client is looking for enthusiastic professionals who love to deliver excellent customer service over the telephone. You will be professionally and efficiently responding to incoming enquiries via phone and email, ensuring a first class customer service is provided. This includes processing orders, amending and updating customer records.MAIN RESPONSIBILITIES & DUTIES:Answer telephone enquiries in a professional and in a positive manner.Respond and action customer enquiries fully.Research required information using available resources.Handle and resolve customer complaints whilst remaining calm and professional.Provide customers with product and service information.Complete call logs.This role is required for to support them over their busy period up until Christmas, but if you are looking for a more longer term role they may have more longer term roles. If you are free up until Christmas we would love to hear from you.Job Type: Full-timeSalary: £8.00 /hour

Receptionist
Up to £9 per hour

Receptionist Temporary - Cover from Monday 24th September Hours: 9am - 6pm£8.97 p/h inc. HP Northampton Key responsibilities will include but are not limited to:Answering high volume telephone callsPassing on any messages to the correct person.Checking the Company email and forwarding to the relevant department.Assisting customers with details regarding their booked appointmentsProviding excellent customer service We are looking for someone with: A bubbly and friendly personalityStrong communication SkillsDemonstrable experience on the telephoneCustomer Service/ Reception background If you feel you have what it takes, please apply today because we'd love to hear from you! Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.In line with new data protection legislation, we will hold your data for 14 days, and if by that time we have not communicated and put appropriate consent in place, we will delete your data from our systems.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Part Time Customer Service Advisor
Up to £9 per hour

PART TIME CUSTOMER SERVICE ADVISORHours - Monday to Friday 4pm to 8pmAbout the role:Handle incoming telephone calls from customers, ensuring calls are answered promptly and professionallyDealing with a high volume of inbound and making outbound callsCalling customers to arrange deliveriesMaintain a regular check on order progress and ensure that customers are kept fully informed of the status of their ordersUpdate local systems ensuring that full details are maintained of contact with customers and relevant notes of any discussionsMaintain customer service emails and ensure that responses are provided within a timely mannerProvide advice and guidance to customers where there is concern over the suitability of ordersUnderstanding individual needs of the customers, able to act compassionately, whilst showing empathy About you:You'll have an excellent telephone manner and the ability to remain calm under pressure.Able to work in a diverse environment with the ability to multi task in a fast paced environmentProblem solver with a positive attitude to work Job Type: Part-timeSalary: £8.72 /hour

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Haven't seen what you're looking for? 3 out of 10 people we've placed went into jobs that were never advertised. Call us today on 01908 200270 (Milton Keynes) or 01604 439380 (Northampton) to see how we can help you find your perfect role.

 

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