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Contact our Northampton recruitment office

 

Since 2003 Ascendant Recruitment has helped thousands of talented people find permanent, contract and temporary jobs with over 300 of the finest employers in the region.

Following on from the success of our Milton Keynes office, in 2015 we opened a second office in Northampton, allowing us to better serve our Northamptonshire-based clients and candidates. 

Our recruitment divisions include:

  • Office Support
  • Sales and Marketing
  • Finance & Accountancy
  • HR
  • Warehousing & Logistics
  • IT Support

We work with companies and candidates across the whole of Northamptonshire, including Northampton, Kettering, Corby, Rushden and Wellingborough.

You'll find contact details for our Northampton-based team below:

Contact our Northamptonshire Team:

Call: 01604 439380 Monday to Friday (8am – 5.30pm)

Email: superstars@ascendantrecruitment.co.uk

Address

Ascendant Recruitment Limited
First Floor
14 Queensbridge
Northampton
NN4 7BF

Whether you’re a candidate looking for your next career move or an employer looking for a talented new member for your team, we’d love to hear from you.

Click here to find out more about our Milton Keynes team

Search results: 70 jobs
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Client Services Manager
£26000 - £32000 per annum KPI Related Bonus

Client Services ManagerNorthamptonSalary: Up to £32,000, plus KPI related bonusMy client is looking for a very client focussed Account Manager to be the primary point of contact for one of their key clients. They are looking for a real "go to" person who is happy to be the project lead and somebody who provides both strategic and operational support at every level. You will recognise that relationships are incredibly important and develop and maintain strong and effective relationships with the key contacts around the client's business. You will drive a collaborative can-do attitude within the Client Services Team, providing leadership and management support for the Client Services Executives, enabling them to deliver exemplary Account Management service. Essential Job FunctionsEstablishing & maintaining strong client relationships through account management which will include regular telephone and email communication and face to face meetings.You will interact & communicate effectively with other departments and subject matter experts, ensuring that the appropriate people around the business are briefed with important information relating to the clients account.Ensuring that expectations are managed both internally and externallyIdentify patterns, trends and present actionable insights from large datasetsUse BI tools available (Business Objects) to produce marketing reports (standard & bespoke) and customer data for analysisProvide accurate and relevant insights to support business objectives and help inform key decisionsUnderstand and track customer journeys and behavioursAddress client requests, challenges and concerns ensuring the resolution of issues in a timely manner, with follow-up when appropriate.Analyse client performance using the systems, data & reporting tools that are available to provide insight and feedback to the client whenever necessary or appropriate.Providing regular business updates to the DMD & MD both verbally and in writing (email, presentations & reports).Provide & present KPI information in monthly operational meetings and quarterly strategy meetings with the client and senior management team.Manage & co-ordinate administrative support for the clients Subscription Marketing Team: Campaign set up (source code, web administration, product administration). Facilitating client meetings: Agenda, minutes, actions grid.Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Customer Service Administrator
£17000 - £17300 per annum

Customer Service AdministratorRushden£17,000 per annumMy client is looking for a highly organised administrator who values and promotes great customer service. You will be working within the Procurement team helping trade customers with their orders.Your key responsibilities will consist of:Work with Trade Direct and group procurement colleagues, to complete customer registrations and handle queries in a timely manner.Maintain, update and amend customer account records to ensure all details are current and accurate.Liaise with suppliers to chase/expedite orders ensuring customer expectations of delivery dates are met and the customer is proactively informed of progress. Monitor and report on supplier achievement of their SLA and KPI'sMaintain and update order status in line with business guidelines.Resolve customer queries regarding delays, out of stock products, failed deliveries and any ad-hoc issues in a timely manner.Verify VAT receipts match order detail and update order status.Essential Skills and ExperiencePrevious experience in a customer service role highly desirable.Excellent Organisational Skills.High level of attention to detail.Ability to prioritize workload and multi task based on customer requirements.Experience with CRM systems would be extremely beneficial.Ability to work on own initiative.Excellent written and verbal communication skills -experience in dealing with various groups both internal and externalPolite and professional email and telephone manner.If this sounds like you, please apply today.Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Production Operative with Forklift licence
£9 - £10 per hour

Production OperativeFull Time/ Temp to Perm WellingboroughRotational weekly shift patterns:6am - 2pm2pm - 10pm10pm - 6am For this role the ideal candidate must have the following:- Must be able to drive- Must have a valid forklift license - Must be able to work all shift patterns on a rotational weekly basis My client is looking for experienced Production Operatives to join their busy team. The ideal candidate will have an in-date Forklift Licence, with experience within a busy production or manufacturing environment.Responsibilities & DutiesYou will be responsible for charging materials, processing of batches, adjusting, completing, labelling and packing of finished products.Carry out all specified in-process & final product testing.Ensure that all data whether hand-written or computerised, is accurately recorded and followed-up.To become competent and skilled in the use and operation of plant equipment and processes and seek ways for plant/equipment/systems and processes for manufactured products to be improved continuously.To be an effective team member, be able to work other shifts and departments to meet schedules and assist with the training of any new staff or trainees.To be able to take on any other tasks which will result in meeting team and business objectives. If you feel you have what it takes, please apply today because we'd love to hear from you! Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days. If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Legal Asssitant
£20000 - £22500 per annum

LEGAL ASSISTANTInitial 6 month FTCSalary circa £22,600OVERALL PURPOSE OF THE JOBTo provide high quality, legal administrative services for fee-earners and clients as part of a customer focused team who demonstrate integrity and quality in all that they do.MAIN ACCOUNTABILITIESOffice SupportProvide a high quality support service to lawyers.Assist in the delivery and development of the service, using IT systems to type up correspondence, forms, court documents, maps and plans, and other documentation as required.Produce accurate, comprehensive and up-to-date legal documentation to tight deadlines for use in court hearings and/or other legal processes.Deliver an efficient and customer focused service, by processing and responding to incoming communication (post, telephone, fax, intranet and internet), taking messages, copying and distributing information as necessary.Actively assist with progression of legal casework, thus fee-earning, by monitoring files, creating reminders, initiating documentation for checking by fee-earners and acting in their absence under supervision.Manage any problems/situations which may arise, seeking assistance from lawyers when necessary.Ensure an accurate, confidential and effective service by maintaining up-to-date filing systems (electronic), and security of information in accordance with the policies and procedures and relevant legislation.Ensure accurate input of data particularly in the task of client/matter opening and archiving and indexing of deeds and documents, ensuring that all records are kept up-to-date.Actively contribute to and participate in the Legal Services quality standard of legal practice management (Lexcel).Undertake general clerical and administrative tasks, for example, open, close and maintain files, photocopying, binding and to support the service as required.Team SupportCo-ordinate diary management to ensure meetings are properly arranged and information recorded and distributed.Take and produce minutes of meetings when required.Contribute to the development of the service.Advise and inform others on matters relating to own job, service or directorate.Participate in team/service meetings.Support the induction, supervision and learning of others as required.Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Customer Service Advisor
Up to £9 per hour

Customer Service Advisor Northampton Full time/ permanent £8.72 per hour 37.5 hours per weekRotational Shifts Monday - FridayWeek 1: 8am - 4pmWeek 2: 10:30am - 6:30pm About the role:Handle incoming telephone calls from customers, ensuring calls are answered promptly and professionally dealing with a high volume of inbound and making outbound calls (not sales)Calling customers to arrange deliveriesMaintain a regular check on order progress and ensure that customers are kept fully informed of the status of their ordersUpdate local systems ensuring that full details are maintained of contact with customers and relevant notes of any discussionsMaintain customer service emails and ensure that responses are provided within a timely mannerUnderstanding individual needs of the customers, able to act compassionately, whilst showing empathyAbout you:You'll have an excellent telephone manner and the ability to remain calm under pressure.Able to work in a diverse environment with the ability to multi task in a fast paced environmentProblem solver with a positive attitude to work Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Customer Service Agent
Up to £8 per hour

Temporary Customer Service Advisor - September to JanuaryMy client is looking for enthusiastic professionals who love to deliver excellent customer service over the telephone. You will be professionally and efficiently responding to incoming enquiries via phone and email, ensuring a first class customer service is provided. This includes processing orders, amending and updating customer records.MAIN RESPONSIBILITIES & DUTIES:Answer telephone enquiries in a professional and in a positive manner.Respond and action customer enquiries fully.Research required information using available resources.Handle and resolve customer complaints whilst remaining calm and professional.Provide customers with product and service information.Complete call logs.This role is required for to support them over their busy period up until Christmas, but if you are looking for a more longer term role they may have more longer term roles. If you are free up until Christmas we would love to hear from you.Job Type: Full-timeSalary: £8.00 /hour

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Haven't seen what you're looking for? 3 out of 10 people we've placed went into jobs that were never advertised. Call us today on 01908 200270 (Milton Keynes) or 01604 439380 (Northampton) to see how we can help you find your perfect role.

 

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