Standing out from the crowd can be difficult in the recruitment industry, but I think we do it well at Ascendant Recruitment. We pride ourselves on providing a professional, friendly and reliable service to our candidates and clients. Our ethos as a business is to be deliberately different and we believe our passion to serve is what enables us to grow and expand our own client base and, in turn, continually increase the volume of excellent opportunities for the people who rely on us to find them temporary, contract or permanent work.
But how do businesses credibly show their differences? How can they demonstrate the professionalism and quality of service that they offer? Recently, we were awarded recognition from The Recruitment and Employment Confederation (REC), the professional body for recruitment. REC are the spearheads for recruitment. As industry experts, they offer sound advice on a number of areas including tax, and most recently, GDPR. They provide tools, business resources, events and workshops to members to help their business grow and thrive.
Increasingly clients demand more and more from their service providers. On a basic level we are here to provide our clients with talent for their organisation. But we want to do more. We want to fulfil the gap that often exists between a Recruitment Agency and a client: the all-important consultancy. Being a member of the REC adds another string to our bow by allowing us to provide up-to-date legal guidance whilst adhering to a strict Code of Professional Practice that demands of its members even more than the statute book!
One example of this in practice, is that prior to its removal on 8th May 2016, Regulation 17(1)(b)(ii) of the Conduct Regulations, required a Recruitment Agency to state whether any refund or rebates were applicable in respect of their charges. Though Regulation 17 no longer applies, the REC Code of Professional Practice requires employment agencies to continue to agree terms in writing.
REC represents more than 3,500 recruitment businesses and we’re proud to be among these, and therefore, classed as one the best in the industry. This recognition is great for business, too, as our clients can trust that we are committed to best practice. Membership also comes with certain entitlements and benefits that can further support your business practice. This includes legal guidance, commercial risk assurance, training and qualifications and extensive research.
In the run-up to the 25th May 2018, we used REC’s guide on data protection rights and GDPR. This resource provided information for jobseekers on their rights as candidates including areas such as marketing, rights to object and rights to withdraw consent.
The REC was invaluable whilst we coped with GDPR. We wanted to make sure that our candidates and clients were as well-informed as possible, because everyone was being inundated with requests for consents, yet few companies were able to explain what was going on! Thanks to the fantastic support from the REC, we were able to guide not only our candidates and clients through the minefield, but ourselves too.
Our business environment has never been more competitive, both in terms of the volume of work we need to complete, and the volume of value add we want to offer our clients. The REC’s extensive and timely legal advice allows us to operate best practice both internally and externally, without the need to spend 4-hours-a week in a solicitor’s office!
These are just some examples that demonstrate how and why REC membership is a valuable resource and asset to any recruitment business. Find out more about your rights around data with the REC’s handy guide Know-your-rights-Jobseekers – REC document