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Temporary workers can be beneficial for businesses looking to fill gaps without committing to extra headcount. Our Managing Director Nick Peacock explains the process of bringing temps on board.

CV Preparation is key when job hunting. Our MD Nick Peacock explains why:

I wanted to write a short, but hopefully informative piece on how to quickly and effectively write a job specification, written from our perspective, the recruiter. I hope, that as I explain the crucial things we always want to know, it will help you clarify your thinking, speed up the writing of your job specifications and help you write job descriptions that help you to find the right person for your business.

First things first, establish your Key to Hire:

Basically the first question you should ask yourself is what are the non-negotiable skills, attitudes, behaviors and duties your role demands?  We call this your Key to Hire.

At Ascendant Recruitment we live and die by the 80/20 rule.  Richard Koch has written a great book all about the 80/20 rule if anyone is interested.

Your Key to Hire will make up a very big part of your job description.  For administration roles, (Ascendant Recruitment are Milton Keynes leading Office Support Recruiter), the Key to Hire can easily be 80% of the role.  What skills are essential if the person is going to make your role a success?  What attitudes and behaviors must they display if they’re going to really make an impact?  And what are the key duties the candidate must be able to perform?

Spend the most amount of your time on this part of writing the job description (your own unique Key to Hire) as it really is the most important part of the job description.  Get this right and you’ve taken a massive step in clarifying the type of person your business needs.  The opposite of this, is to ruminate for hours about silly little incidental skills and abilities that, even if the candidate possessed them, would have little or no impact on their performance. 

Second thing to do, establish the second most important skill, attitude, behavior and duty!

Simply repeat step one for your second key to hire

Third thing to do, establish the third most important skill, attitude, behavior and duty!

Simply repeat step two for your third key to hire

At the end of this process you will have established the top three skills, abilities, and behaviors you need a candidate to display and you’ll have clarified the three most important duties you want completing.  This will add a great deal of clarity to your recruitment process and massively increase your chances of quickly filling your role.

Ascendant Recruitment has filled over a thousand permanent roles since we opened our doors in 2003 and I can guarantee that if you use these three simple steps, you’ll have a very robust, efficient and accurate job description; possibly on one side of an A4 sheet of paper!

Some may scoff at the simplicity of what I’ve written because they like complicated.  We don’t like complicated we like simple.  Simple works, is understood by all and helps us, time after time, locate the right person for our client’s positions. 

By all means you can elaborate on the job description if you feel the role warrants it, but the elaboration must be built on a solid foundation of Keys (skills, attitudes, behaviors and duties) to Hire; never forget the 80/20 rule!

Final Tips

1. Don’t succumb to the temptation to merge two completely different skill sets in to the same role.  For example, please don’t think it’s a good idea to try and recruit an accounts clerk and also ask the person to complete telesales work – just because you happen to have two live roles.  It’s a bit like trying to recruit a builder who you want to cut hair in the afternoons!
2. Avoid your company jargon, no one else understands it.
3. Remember to focus on the big things that will really make a difference to your company; eliminate the pages of fluff!
4. If you’re using a recruitment agency, make sure you know this information.  We’re not psychic!!!!   Vague job descriptions will never produce relevant candidates.

This really is a whistle stop tour of writing a job description for office support, administrative positions only.

If you’d like any help to write an effective job description or with a piece of recruitment please call me or one of my team today!  On 01908 200270.

Alex Pratt’s book, “Austerity Business” 39 Tips for Doing More with Less, is a great book tailored to the environment we’re currently in.

On page 193 he explains what he believes our priorities should currently be.  Namely:

1. Growing your bottom line
2. Building your brand
3. Improving your cash efficiency

I think his advice to try and measure everything you’re currently doing on a daily basis against these three priorities; to ensure that every activity meets at least one if not two of them, is great advice. 

Not only is this great business advice for everyone tasked with running a department or a company, I think it gives job seekers a valuable insight into what every employer in the current job market is looking for.

Quite simply, as a job seeker, I think you’d greatly increase your chances of a successful interview if you’re able to demonstrate your ability to help your future employer achieve one, two or all three of the above.

So when you’re preparing for your next interview remember the pressure your future employer may be facing, even if business is good, and cogently explain how you’ll assist them in growing their bottom line, building their brand or improving their cash efficiency.

With levels of unemployment in the UK rising, many organisations are struggling to sift through the increasing numbers of CVs which land on their desks to find the individual with the skills and the drive to work in their organisation. Tailoring your CV can get you noticed at the first stage, but how do you continue to stand out once you reach the all important interview stage?

For me it’s all about a candidates passion and enthusiasm. Yes you need the right skills for the job, but skills can often be developed fairly easily. Having the passion and drive for what you do however is a valuable asset which companies cannot teach.

When I think about how we recruit staff at Ascendant Recruitment it is this passion which not only helps us to identify the right candidate, but also gives our clients the added value which will keep them coming back to us.

I myself am passionate about customer services (some may say obsessive) and will only recruit people who share my passion. For example, you’ll often find my consultant’s are more than happy to go the extra mile to ensure candidates and clients have everything they need for their interviews.

Equally everyone at Ascendant Recruitment embraces the environment which we have collectively created. They are dedicated to constant and never ending improvement and are willing and enjoy embracing continuous, on the job training.

The very fact I’m very clear as an employer what skills and attitudes I want to recruit to ensure the level of customer service we’ve developed continues, shows that I am only likely to recruit candidates who show the same level of enthusiasm and dedication.

If you consider this from the other side of the table as well, as a candidate, do you really want to be in a role which you are not enthusiastic about? Will this really give you the level of job satisfaction you’re looking for?

In Sally Hogsheads book, Fascinate, a quote from Maya Angelou summed up the importance of showing passion; “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

So when you go to apply for a job, ask yourself, “what am I passionate about in this industry or role?” If you can’t answer this question, chances are it’s not the role for you.

To find out more about job opportunities at Ascendant Recruitment or our clients check out our LinkedIn company page: http://www.linkedin.com/company/ascendant-recruitment

I’ve worked in recruitment for 15 years now and I’m often asked what it takes to be successful within the industry? I’ve always answered passion and persistence – in fact they are my two favourite words, I love them!!!! I use them all the time in Ascendant Recruitment’s office in Milton Keynes.

During the halcyon days of pre 2007 I began to question myself because I witnessed CV sprayers succeeding in the market. It took no passion or persistence to download CV’s and spray them out to unsuspecting clients but it seemed to be working for them! What was going on??

Fast forward four years and where have they all gone????? I don’t delight in any business failing but I’m pleased that the passionate and persistent in our industry, and that includes every member of the Ascendant Recruitment team, have been rewarded; they’re all still standing and going strong!

So having blasted our way through 2010 and 2011 I’m totally reinvigorated that passion and persistence are indeed the skills that I always believed them to be – the key ones to possess in order to survive and prosper in this great industry. But I’ve now learned that I need to add one more skill when I’m recruiting and that’s faith.

It’s easy to be upbeat and positive when everything is going your way, but battling through more sales calls, tough breaks, and clients squeezing margins and still remaining passionate and persistent requires faith!

If you need any direction on faith look no further than Mr. Will Smith. Go to YouTube and type in Will Smith motivational quotes – watch Will, he’s awesome!! Just awesome!

Ascendant Recruitment is undoubtedly, in my opinion the very best Independent Professional Recruitment company in Milton Keynes; others, namely our competition may disagree. But hey we’ve had a very successful 2010 and 2011 (so far) and I’m mad keen to find the next generation of Ascendant Superstars for this decade and beyond.

We intend to keep learning, improving and offering our candidates and clients better and better service; an unbeatable service offering based upon the simple promise that we’ll continue to offer our candidates the very best temporary and permanent office jobs in Milton Keynes and the very best people to our clients.

If you can demonstrate, (and that doesn’t mean just telling me meaningless quotes), passion, persistence and a clear understanding of what it means to keep going when there’s no good reason to – when it would have been easier to just go home, you could be just who I’m looking for.

My consultant’s are the best trained and most passionate and determined set of people you’ll ever meet. I’m proud of each and every one of them. If you’re not being fast tracked, developed and recognized for the Superstar you could be, call me to discuss our opportunities.

This decade could be the making of you, but you’ve got to be in the right place. If you’re not in the right place call me today. Nick Peacock – 0778000 2696. (24 hr mobile. If I don’t pick up, please leave me a passionate message!

The introduction of the Agency Workers Regulations on the 1st October 2011 has been well publicised and lauded as a great step forward for agency workers. But is it? Undoubtedly if the legislation succeeds in stopping the exploitation of agency workers it will be a brilliant piece of legislation and the bureaucrats will quite rightly be able to say we told you so!

However, I have two really big concerns with the legislation.

My first concern is the very companies who previously exploited agency workers, some of which, I believe will simply not accept a massive hike in their charges. This could encourage them to circumvent the legislation by using agencies that are happy to circumvent the legislation too. In turn this could lead to the nightmare scenario of an unscrupulous client and unscrupulous agency working in tandem – what hope does that give a temporary worker???

Whilst being underpaid, (as they may have been before 1st October), is by no means justifiable, the alternative has the potential to be even more oppressive. I’m just hopeful that this type of practice will not flourish in a City like Milton Keynes which in my experience is a modern, fast moving and above all, honourable place to do business.

 My second major concern isn’t quite as depressing but it certainly gives food for thought. Many companies in Milton Keynes are still finding trading tough. Some may read this and say that’s an understatement?! So imagine this scenario – and it’s going to happen.

John has been working at a company up until the 1st of October and earning £9per hour. The rate works for John, he believes it’s a fair rate, and whilst he’d love more money he’s perfectly content. This is a pretty accurate position of nearly all of the temporaries currently working for Ascendant Recruitment.

However, the comparable rate for the work John is doing is £10.00 per hour, so 12 weeks from the 1st of October John’s employer will need to raise his salary by £1 per hour, pay an increased employer national insurance contribution, and raise his holiday entitlement. After a lot of deliberation John’s employer regrettably explains to him that he can no longer afford him. John is more than happy to continue to work at £9 per hour, he enjoys his work and hoped he may ultimately gain a permanent role at the company, but it’s reiterated that continuing to work in that role at £9 per hour simply isn’t possible.

In short, through no fault of his own John finds himself unemployed, unable to stay in the job he loved because the bureaucrats have decided he must be given a pay rise he didn’t want!!!!!!!!! He’d much rather have kept his role at £9 per hour with the potential of ultimately gaining a permanent role. Now he has to start again.

Ascendant Recruitment has always paid its temporary workers the very best rates they can afford; this fact combined with the high quality of companies we support means the impact of AWR has been minimal, because a massive proportion of our temporaries are already (without bureaucratic intervention) being paid comparable permanent salaries. That said I’m very concerned about the two scenarios above especially if we remain in the current economic gloom for much longer.

1. Yo’ve demonstrated that you’re very unhappy by taking the time out to look for a new position, attend interviews and accept a new role. If you accept a counter offer and stay at your existing company this will put a huge amount of doubt in your existing employers mind and almost certainly have a bearing on your future career prospects.
2. If you’ve been lured into staying at your existing company with an offer of more money you’ve got to ask yourself how much your existing employer truly values you. Remember this, the new company was prepared to freely offer you the increased salary; your existing company only did it under duress (they were in fact happy to underpay you while they could get away with it!) Do you really want to stay there? Really???!!! Bear in mind also, that all companies have pay structures and you’ve probably just had this and next year’s pay rises!!!
3. Accepting a counter offer does, without a shadow of a doubt, make you look indecisive and definitely burns bridges with prospective employers. Milton Keynes is a small place!!!
4. Once your existing employer has stabilised their ship and have gotten over the shock of nearly losing you a honeymoon period will set in. Typically this period doesn’t last long and comes to a crashing halt when they remember they’ve been forced into paying you more money! Often this quickly leads to a hunt for a cheaper replacement – beware!!!!!!!
5. Ask yourself honestly, once you’ve gotten use to the extra money, has what made you unhappy in the first place really changed? Typically the answer will be no, and typically within 6 months you’ll be unhappy again! Harsh but true; based on the scores of people we’ve spoken to.

The time to deliberate about whether you should move jobs, is before you even start looking for a new one!!!! Use this time wisely so you act intelligently and not purely on emotion. Take as much time as you need to decide if you want to move. Do everything you can to explore the possibility of staying within your current company; look at other departments, other geographical parts of the company or World for that matter, if that’s what you want to do.

But once you have decided that you’re leaving be strong! In fact be brave! Very brave!!!!

At all times act with respect and courtesy to your existing employer because you should never bite the hand that feeds you, (remember Milton Keynes is a small place). But please be clear that I passionately believe that, in most circumstances, accepting a counter offer will be career suicide, so I urge you that once you have your new offer, remember why you decided to start this process in the first place and be brave. Very brave!!!!

As they say, fortune will favour you!

By Nick Peacock